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Hey Sorbabes,

As some of you already know, I decided to work with another manufacturer that I'd used in the past for February's pins as they had assured me they would be completed before the end of February. Not only did this manufacturer not finish the pins when they said they would, but they also look terrible. I have been working with them to find  a solution, but they have been less than helpful and have been fighting me on making it right.

Due to the fact that they are refusing to remake the pins or refund them, I have not been able to make any progress. I'm waiting to hear back from them tonight, and will update you again tomorrow on the situation.

March pins are in progress, but will be a little delayed due to our regular manufacturer being backed up with work from the holidays.

I'm looking into new pin manufacturers and new processes to ensure that rewards do continue to be delayed.

NEW PLUSH ALERT!
We listed all of the restock and new plush we have in coming on our website in the pre-order section! I'm so excited for our new purple Croconana to arrive!!

https://www.sorbetjungle.com/collections/pre-orders

Thank you all so much for your support! Looking forward to sending you all the cute new plush and pins!

<3 Dee

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Comments

Amethyst Braatz

I’m so sorry to hear about the pin delays. 😞 I really hope they do the right thing and give you your money back. I hope you can find a manufacturer that listens and makes the pins like you want them. I was so excited about the pre-orders I decided to buy myself a little something something! 😋