Clarification on Will Overgard's termination (Patreon)

Some of you may be aware that a few days ago, our former Twitch channel manager Will Overgard posted on Twitter details regarding his termination. For this particular situation, we decided to issue a public clarification of the details regarding his employment and termination, which you can read here. 

I wanted to add a personal statement by me, the community manager:

We always want to be transparent, but transparency needs to be balanced with respecting privacy, because we know that everyone makes mistakes and everyone deserves second chances. In the past 18 months I’ve been working at Extra Credits I’ve upheld our responsibility to act in good faith, a responsibility which has been supported by my managers and my coworkers. The truth tends to be more complicated and nuanced than we give it credit for, and on social media it is very easy to jump to conclusions without knowing the whole story or having a personal knowledge of someone’s character. So to reiterate, the decision to let go of Will was not a snap decision, nor was it made by a single individual. 

Firing someone is always a difficult choice, especially for small and tight-knit businesses like ours. It’s not something Extra Credits has ever done in the ten years it’s existed.  After we did all we could to try to minimize the harm to the person we had to fire in the hopes that they could do better elsewhere, sometimes letting someone go is the best option. There’s plenty of good reading and resources out there for business owners about how to make good hires precisely so that everyone wins the first time around, but mistakes can and do happen.  

I appreciate everyone’s understanding, and I (Belinda) sincerely wish the best for Will going forward in his professional and personal life.