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Hello familia, we wanted to touch base on the future of this tier..  we have decided to keep this tier open and keep the fun going for another month! 🙌

This new tier has received so much support and engagement, and we have been having so much fun every Saturday with you, so we thank you so much familia! 💜🙏

Soon we will be sharing a poll with your collected suggestions, so we could choose together what to watch next...

Since this is our first month with this tier we'd love your feedback. We created a short 4-question survey so that we could make this tier better for you next month. Your insight would be very helpful. 🙏

We'd like to add that when we created this new tier we didn't know we'd have to go through all 600+ reactions individually and add them to the $8 tier, we apologize for that, and we thank you all so much for your patience.

If anyone is unsatisfied or had a lot of inconveniences joining this new tier, please reach out and we will refund you.

We've been on a roll lately, filming and editing so many videos because JK is keeping us well-fed, on top of our 4 weekly reactions here on Patreon. It's been one hell of a fun ride. Thank you, familia, for riding with us. 🥰 We hope it's been fun for you too.

Take the survey here. It should take ~5 minutes. THANK YOU FAMILIA!

Comments

Milagros Camarena

Hi familia! thank you for always make surveys so we can give you some feedback, you do not have to so we really appreciate it <3. I have a question, the poll that you are going to share soon, it is going to be for new video for this saturday 29 or for next saturday Agust 5?

MexineseFamily

Hello familia! so the new series will be starting August 5th but we will still be posting something this Saturday as well :)

bub

hi familia! the new lys tour video you posted is unavailable to me (i’m under the 8 dollar tier). is there anything i can do to access it?

MexineseFamily

hello familia, are you using the same email on Dropbox that you used to sign up for Patreon? We definitely want to help you figure this out, we're sorry for the inconvenience

bub

yes i am using the same email, on patreon it’s showing up as locked for the 5 dollar tier so i’m not able to click on it but dropbox is working fine!

Rocio_ArmyAtinyMoaCarat

Familiaaa thank you sooo much for keeping this tier! I'm pretty sure which suggestion is going to win the poll so I'm really excited!!!💜💜💜

Yuu97_OT5

Hi Familia! I cannot access the new LYS Tour video. I am under 8$ tier, and I am using the same email address. I read some comments and it seems like they have the same issue as mine. Hope you could help out, thank you! My subs should be good until Aug 18, since based on the billing history I paid on July 18 for 8$ hehe

Yuu97_OT5

Same here! 🙋‍♀️😊

Okie

Like some of the others mentioned I can't access the LYS Tour Video either and I haven't changed any of my details since signing up to the new tier

rajwa

Familia I can’t access the lys tour video either, I’m under 8$ tier and it says that the video is available for 5$ tier only. I tried to change to the 5$ tier but still.

Sam

Hi familia! I can’t access the lys tour video either, what should I do?

MexineseFamily

okay familia, we're trying to figure this out it seems a couple of people are also having the same issue. Just to verify are you asking for LYS tour on 2018 Memories? From our end, the posts are added to the $8 tier but we are going to reach out to Patreon to solve this issue!

MexineseFamily

hello familia, it seems that others are also having the same issue. so we are going to reach out to patreon to see how we can fix this as soon as possible!

bub

i’m talking about the lys tour dvd that was posted last night. thank you for looking into it, familia 🫶🫶

MexineseFamily

okay so we figured it out, the LY tour dvd post you're referring to is actually not a video it was just a post announcing that we would start watching the DVD today. so sorry for the confusion but I'm happy we got to the end of it. 💜 moving forward all announcements will be on the $8 tier as well :)

MexineseFamily

hey there familia, so the post you're referring to is actually not a video it's just a post announcing today's reaction. we're sorry for the confusion

MexineseFamily

familia, that post you're talking about is just a post it's not a video. It was a post announcing our reaction to LY DVD for today. moving forward we'll be adding all the announcements to the $8 tier as well :)

MexineseFamily

hey familia, we added the post to the $8 tier but its actually just a post it's not a video. We were announcing the LY DVD reaction for today, we're sorry for the confusion. 💜

Okie

Hi familia! Thanks for clarifying and thank you for all the work that you put in (really appreciate it)— looking forward to going through the tour DVDs together 💜