Your Call Is Important To Us (Patreon)

"You are also welcome to use our shitty online chat tool, that we insist is just as good as speaking to a person, even though it can't parse your questions, and does not understand our own obtuse policies about what procedures we will actually cover as part of transition care."

Sorry I've been a bit quiet, but even apart from this insurance situation, several other things in the past month have absolutely burst into metaphorical flames, and I've been running around putting out fires.

I think this insurance situation is now resolved, but I'm not celebrating until I'm on my ride home from getting this procedure done.