Home Creators Posts Import Register Favorites Logout

Content

So someone in our Community tab by the name of Kpop Platypus just posted this:

Can someone tell me what else I need to do, besides paying the $10, to move from Spring to Summer tier? I bumped up my pledge when PD first announced the new studio back in mid-Jan, and I have the receipts to prove I paid the increased amount. Patreon recognizes that I'm paying $10 now, but my Current Tier is still listed as Spring & the live stages haven't unlocked. I messaged Patreon themselves through their help/contact us page, but never got a response, so I'm hoping someone in the community can help me.

I don't know how to do it but can someone please help Kpop Platypus figure out how to switch tiers? Go to the COMMUNITY TAB on our patreon page and comment on their post!!!

Comments

shudoon01

log out and log back in? it should say form of therapy - summer - 10$ try it on two different devices (laptop, smart phone ) I hope it helps! and you can actively use your pledge

KayEeEss

Absolutely! On the mobile app, go to the form of therapy main page. Click on the three dots in the top right and choose "edit pledge." This will bring you to the Edit Patreonage page. I'm assuming you changed the dollar amount but not your tier. Scroll down to the Summary and under "Spring" click on "edit." This will bring you to a page with all of the available tiers. Find the "Summer" tier and click Join! I'll post this in the community tab too to make sure they see it 💜

KayEeEss

I'm not at a computer right now, but I would assume it's a similar process if you don't have the mobile app

Kpop_Platypus

Thanks folks, and thanks for sharing, PD! I got it figured out. 🥰