Home Creators Posts Import Register Favorites Logout
haven't archived this post yet. have a subscription? use the importer!

Content

[Borrowing this writeup from the fantastic Dieselbrain w/permission]

Hey y'all, apparently, a LOT of patron pledges are declining this month due to Patreon's error. They switched to a new global bank and thats flagging a lot of people's payments as "suspicious" and getting them locked and declined. So if your pledge didn't go through this month, please try any of the following to fix things;  

1) Update your credit card to a different card 

2) Use PayPal if you aren't already 

3) Probably the easiest solution, contact your bank to let them know the Patreon charges aren't fraudulent; this should be a one time thing 

Once you've done any of those, just re-pledge at the same amount this month (if the pledge goes through successfully, you won't be double charged).

Apparently this was caused by patreon moving their banking to the UK. I'm really sorry this happened, but thank you for your patience and your support, it means a lot to me!

Files

Previews only

How do I update my payment information?

This article will cover how to go about updating your credit card or PayPal information on your account. You will want to do this is your payment has declined or you need to add a new payment method.

Comments

No comments found for this post.