September Prints Shipping Update! (Patreon)
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Hello again, Matt here. I have an exciting shipping update!
To those in the UK, your September prints have *Finally* shipped and you should be getting them through your letterbox in the next few days - we really really hope you enjoy them. I had to carry all 30KG of them to the post office today, which was great fun.
To those in the rest of the world, it turns out shipping them internationally is more complicated than we initially expected. Mainly due to brexit, *all* Large Letters and above being sent internationally from the UK need an individually filled out uniquely barcoded customs form attached. The only way to do that at scale (Since me manually filling hundreds out with a pen isn't feasible) is using systems that Royal Mail Business has.
HOWEVER, to get a Royal Mail Business Account, you first need a Royal Mail Business account, and prior to that you also need a Royal Mail Business account. Confusing? I KNOW. There's basically three access levels. To get to the level I need I had to fill out an enquiry form and then they will call me.. randomly at any time in the next few days. There is literally no way to call them, or arrange a time, or even call them back if you miss it. They called me twice in the past week, once during a therapy appointment, and the other time I answered and the line was dead. So currently international prints are stuck in a bit of limbo.
I am working on a temporary workaround for this month so I can get these prints of ASAP, but it's not overly practical month to month so hopefully I'll have this Royal Mail Business gubbins sorted for next time.
If any of you have any questions, please post them below and I'll do my best to answer them!
- Matt