problems with the patreon app (Patreon)

I already reported the problem with the videos, and they tell me that it is a problem with the Patreon app, it is happening to several content creators.

My videos have been uploaded the same way since day one.

I looked at all the settings and there is no problem with the videos.

Support tells me that they are working on the app.

watch the videos on pc.

excuse my poor english