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Regarding toxicity in the comments (Patreon)

Published:
2018-10-09 09:40:02
Imported:
2026-06

Content

It's just a few people, which is almost a overstatement, but I won't tolerate any toxicity in the comments anymore. I understand that I overstrained the patience of some people and all I can do is excusing and pausing Patreon. If you still got issues I recommend pausing the pledge till I release a actual content post you liked to see. 

Some comments aren't constructive or neutral but attacking me. At least it feels like this to me. If I see the same people commenting with the same negativity over and over I will take countermeasures. 

It's still planned that I release content today. I'm working as fast as possible to get it done.

Comments

Amaz2k12

Ja, ich habe auf meiner Seite ähnliche Erfahrung gemacht Surody. Interessanterweise teilweise von den gleichen Nutzern. Das der Content erst erschaffen werden muss und das massiv Zeit benötigt, das also mit der regulären Arbeitsstelle, Familie und Freunden unter einen Hut gebracht werden muss, sehen manche nun mal nicht. Die hätten am Tag am liebsten 7 oder mehr Bilder / Comics oder Animationen...natürlich in FullHD Qualität. Was ich dazu sagen kann ist dies, von Künstler zu Künstler: Nimm dir die Zeit die du brauchst, lass dich nicht hetzen. Und wenn jemand penetrant unfreundlich ist, gibt es immer noch die Möglichkeit zu Bannen. Mir persönlich gefallen deine Animationen sehr gut und ich freue mich immer wenn ich etwas neues sehe. Ich habe es bis heute noch nicht geschafft solch geniale Animationen zu erstellen wie du es tust, deshalb bin ich nach wie vor nur im Einzelbild bzw. Comic / Sequenz Bereich unterwegs. Aber ich weiß was das für ein Aufwand ist und so zahl ich gern den Betrag und warte bis zu dem Zeitpunkt wo was neues kommt. Alles andere empfände ich als unhöfflich.

Skai

Looking forward to today's content :). On the note of your post, Patreon in my mind has always been more like a support type thing than say purchase/preorder thing like backing a kickstarter. Maybe I'm wrong there but thats how I viewed it, throw a few dollars at a creator to support their passion, maybe get some neat stuff ahead of others depending on the creator's model. The 5 or so dollars sent your way should give people the ability to maybe be a bit more critical of your work output, but doesnt give anyone the right to belittle or insult you. Vote with your wallet people if this is more about purchasing a product to you, simple.

stger

+1 take the time you need. I think some people don‘t get how much work creating this stuff is.

Stormfries

toxicity oh no !!! dumb peoples

Zee

Sometimes projects take longer than the planned schedule and waiting becomes an important factor for a good product. And it is harder when you are a one man team, even if it's something you enjoy. So be sure to take your time and don't rush.

Cymbyses

I hope that you are doing well and in good health. I know I can be demanding, but I try never to be negative. However, I can understand how someone badgering you for updates added with negativity of other comments can be construed as negativity as well. I'll follow your advice on the matter as opposed to keep asking for updates. On my part, I'm sorry if I contributed to your stress.

Cymbyses

Patreon can be used anyway content creator wishes, with one exception. They have to follow the design philosophy of the Patreon corporation. Patreon envision this as a indie marketplace, with rewards for patronage. Prior to the modern industrial era, Patrons were supporters of artists who supported artists in exchange for commissions. This is not a charity drive. There's a give and take. Even a website like GoFundMe requires a perk system. It is human nature to be incentivized in order to grant support. Nothing in this world comes truly for free. Let me close by stating that Surody knows this principle and wants to be a pro, which is why Surody has chosen to freeze payment options during months when new content simply won't be available. I'm sorry if this came off as a criticism, it is not my intention. I am merely trying to provide new insight and perhaps education on the marketing and design philosophy of Patreon.

Skai

That's a fair point and I don't disagree, I recognize how I view my patronage isnt how everyone does or should. Regardless of how I view patronage I suppose my main point is that if you're unhappy with a creator's content (Surody or whoever) be it quality, quantity, etc. Make it known, if you already have and you're unhappy with the response to it or continued trend of what you complained of, then vote with your money, cut off the pledge and maybe come back later, being insulting is not really a constructive route for things.

The undersound

Fine, but give us some news on trello more often (2 words or something fast to write) at least, so people know when they will pause their patreon ... Otherwise yes, people trend to get upset when you leave them in the dark (human reaction) ...

Cymbyses

I hear you. I will concede that there is room in Patreon website's design for altruism. The next time you update your patronage for a content creator, you'll need to take a closer look. There IS an option to donate a custom amount without choosing a reward Tier. But notice how I said that is an "option," it isn't the default. But regardless, yes, I do believe there is room for altruism in patronage...unfortunately that is not the default in human nature.

Hamtier

you've paused the pledges when there was trully nothing released and you made it very clear there were some issues around your personal situation. you've been fairly reasonable and its not like you're twisting anyones arm here to stick around. don't let the toxicity get to you! just strive to be better and leave it at that.

Ray freezer

My only thing has ever been updates, if people are toxic can you block them from being supporters?

D H

no worries! Stay true to yourself :D

RS

Take your time, dont worry about it. Keep up the good work!

Andy M

The creative process it taxing and taking a break from time to time is important. Yes there are people who would like to see a machine cranking out new content all the time, but then we lose the human nature of the effort. There are people who can't appreciate that and that is a shame. At least Surody does pause the process when he knows he won't be able to deliver and for that he should be respected. Don't worry about the small percent who have unreasonably high expectations and don't consider that you are a one person creation team.

Brian Xavier

Even after all these years helping run Farhad's, some things never change. I'm sorry about this happening to you Surody. No worries from me, I'm happy to support you even if your not producing every moment. Art takes time, and digital art takes more. :) Keep up the great work bub! --Xavier :D

Cymbyses

I just had a brilliant idea! Why not create a blog Surody? That way you're always producing content, and people can be kept informed on your professional exploits. I know plenty of YT let's players who've started doing that, since they experience burnout with their performance art. Now I'm not suggesting that you do vlogging. But just dropping a couple lines each week, describing your daily challenges and how you overcome them would be very insightful to both aspiring artists and your supporters. It can also be somewhat therapeutic too...just don't turn that into a diary. Keep your private life personal. Think of it more as a professional journal -- you know, like a captain's log. :)