System Meltdown (Patreon)

Unfortunately, things are not working as I would like them to.Over the last few weeks our Pro features activation system has been acting up badly - to the point that almost nobody can activate their Pro features using our activation wizard.Many of you have contacted me via Discord or Private messages, and I have provided everyone with a offline activation key. That solved a lot of activations, but it does make a lot of extra work for me to generate these keys as it's a manual process with keys custom-made for each Patron separately. (I never thought I would be making so many of them, that's why it's not an automated system.)

I realize now that I should have posted an announcement earlier, but I simply thought I can just jump in and fix it real fast. Turns out that it's not a fast fix...

I am working on a new system...

Rest assured - since our system started malfunctioning, I have started working on a brand new, modern system that will give you guys the experience you deserve. To achieve this, I decided to move the whole infrastructure to Microsoft's Azure cloud.The first step was to make a new Admin app for our internal use. Something we can use to manually add or adjust Pro licenses. Here's a sneak-peek at this admin software:

Our activation wizard also needed to be re-done from scratch. It will have much more modern look, but I also hope to fix all bugs that were found in the old wizard. In essence, it will still function very similarly like the old one - at least from the users perspective. It will just be much more robust.

Bad timing

Unfortunately, all this happened right in the middle of my yearly vacation. In a way - that's OK, since I had time to rebuild a large portion of the system. The bad side is, that I am going away tomorrow and will be away until Friday, 18th. This unfortunately means that I will be without a PC, and support will be limited in this period. Nevertheless, do contact me if you cannot activate Mods Studio, and I will do my best to handle your cases from my mobile phone.

So, when can you expect this to be fixed?

I will continue working on the new system right away when I come home from my trip. I expect it to be up and running no later than the week after my trip. So, it should be done before Friday, July 25th.I am truly sorry if you had any inconvenience caused by our server issues. Please let me know if there is anything I can do to help mitigate the effects from this unfortunate event.Thank you all for being with us on this journey, even when it's a bit rocky! 💚💚💚Marin