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Hey Gaytrons! Due to some changes in Patreon's billing procedures (can you hear me rolling my eyes🙄?), we've been hearing that some members are reporting getting charged TWICE for this month. We encourage you to check your CC/bank accounts, and if you find any double charging, go to http://patreon.com/faq and scroll down to "Email Patreon Support." They've assured us they are working on the problem and will happily refund any extra charges.PLEASE DO NOT message us personally, and we can't refund these double charges on our end!

We KNOW this is frustrating, and we're sorry about any inconvenience this has caused y'all. Just a reminder: we also have other platform options for Premium Reality Gays content, including Supercast (for the $5 and $8 tiers) and (coming very soon!) Apple Subscriptions for the $8 tier.  THANK YOU as always for your support--KGQ! - M & P

Comments

Michelle Martinez Logsdon

Kyle and Kim posted in their premium Facebook group about security concerns on the creators end due to Patreon laying off their entire security team. Kyle asked if we would mind switching to Supercast. Looks like it might be time.

Amanda

yup….I got hit with a double charge ….haven’t heard back from my email to Patreon yet 🫠😡

Reality Gays

Yeah, we heard about that too. Just for clarity--we contacted Patreon about this issue, and it's true they laid off their security team. However, they're outsourcing the security to another company (which still SUCKS, but it's not like they have NO security there anymore). I'm the last person to try to defend a huge company, but I wanted to clear that up. As well as Supercast, we're going to be starting Apple Subscriptions soon. We're going to hang on to Patreon for a while, because it's the only place we can host our video content.

Julianne

funny... i had the opposite problem on 10/1 when they DIDN'T charge me and i had to forego Intimate Portrait for 5 days until they got their shit together and processed my payment... clearly they're on the billing struggle bus this week.

Christopher Rommel

Can we start a poll on canceling one of the 90 day podcasts and do a scripted series. Just one…maybe Hill House, or Severance? Anything really. Maybe I can find a way to clone you boys in my lab 🥼 🧫 🧪 I’d love Marty’s opinion on acting, as he’s a “commercial actor” 🥰🤪

Maggy

Pink Shade has been having the same problem.

Reality Gays

Yeah, they’ve been MESSY of late. I think they’re now charging people on the 5th of the month 🤷‍♂️

Victoria James

Are there no other options for video content? I’ve been a $15 tier sub for years, and not having it… well… it wouldn’t go good… lol What about YouTube… maybe? Anyways thanks for the heads up, love y’all so much!🤍🤍🤍

Libby Zimmerman

Thank you for telling us I did get double charged and had no clue! KGQ!

Sequoia McGinnis

Caaaaarrrlll how do I tell if the gays double charged me?

Reality Gays

We're looking into it! What we like about the Patreon video interface is that it's in ONE place/ONE platform, and integrates perfectly with our portal for Acast (our agency).Even if we used unlisted Youtube links they could be viewed by anyone. We're still brainstorming though!

Jessica

I got double charged on Oct 1 but also credited the same day, with no interaction.

Amy Kalasunas

The things we do to see our Queens in action!!

Mary

I’m a Carl’s wife, so please give me ample notice on when/if I have to switch technical platforms LOL

Kristina Vlaisa

What a Karl’s Frau would say Nein By this stage if Carl’s Wife zzzzz

Lala B

Hi y’all… this is the last post I see on my Patreon (see time stamp on this comment) even though I can see two from the vault episodes on my apple podcasts. Anyone else having this issue?

Reality Gays

Hi! We actually haven't released ANY shows on the Patreon since Thursday! We would've released Part One of HEA last night, but our "Gary" in ATL had problems with the recording. More coming tonight or tomorrow!

Kristina Vlaisa

Interesting when you think Carl’s Wife cannot cope with technology Yet call Gary for what???