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Greetings my friends 

Patreon made a big change that starts on the 18th. It’s ticking off a lot of people. I’ve had a couple folks delete their membership already. I’m sad about that, but I don’t blame you. I also want to make changes to membership levels to reflect this change. But today turned into a snow day. The kids are at home and I won’t get any work done until Monday. I hope you’ll bare with me. 

If you didn’t understand the change when you read that email, you’re not alone. All I saw is that I, as a creator, would get 95% of all my pledges. Cool! 

But the change meant creative accounting for Patreon. Meaning they are passing on fees to you. And the less you pledge, the more it’ll impact you. And the more people you pledge to, the more it’ll impact you as well. 

That’s because they are charging something like 2.9% + 35 cents per membership you are signed up to. (Numbers are from memory so may not be accurate). But that’s for EACH Patreon account. 

That fee sorta makes sense for new sign ups. But for regular Patrons, that sounds shady. Patreon keeps that 35 cents per account. 

I say it sounds shady, but for me it just sounds weird. Patreon provides an amazing service to creators. So for them to keep that extra 35 cents sounds fine for me. Yes, it’s more money I will be paying to those folks I support, and I will think about whether it is worth the extra money. 

What it boils down to is, I, and probably you too, like the flat $1 per month payment. This screws that up. It messes with my promotion of it too. It just kinda sucks. 

But I can sort of fix it for you. 

I’ve decided to drop the basic membership to just 50 cents. That way you can be a member for under a buck. 

Again, give me a couple days to implement. I may make other changes as well. 

Stay tuned and please let me know your thoughts on the change.

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Comments

Troy Rodgers

Dumb question, but would it better if we just set up a recurring payment through PayPal so you get 100 %? I never even considered fees before this, but I suppose that's part of the business.

Troy Rodgers

I don't doubt it. I just want to make sure you get paid.

Marc Gunn, The Celtfather

I’m sure I’ll be fine. I will lose subscribers right now. Hopefully this is a short term pain tho

Vaidah Katz

I grumbled when I read that e-mail. It looks like what they're doing is shifting the credit card processing fees from the creators to the patrons. The 35 cents is a merchant account thing (i know because we pay it for accepting our clients cards. 2.9% is around average for discount fees as well. My beef with it isn't that it's being charged, it's that it's making it so you cannot easily see how much you are pledging. If I'm pledging 5 bucks, I need to know that that's what I need to have in my bank account each month to pay for it. Once you start adding fees, suddenly I'm doing math.

Myriam Plante

I find that change a little weird and confusing too... I'm not good at math!

Wild Card

That new fee is per PLEDGE, not per account. So if I pledge to five different people, I will pay the new fee five times, not once when the cycle begins at the top of the month as is currently the case. So to me, it is the per pledge part that a sticking point. Some artists are releasing paid items weekly or biweekly, and that means paying the new fee every time a paid item is released (currently I just incur a cost that is paid once at the start of the month; the new structure is immediate payment with the new fee when the item is released).

Tamara Mills

Kickstarter just added Drip. Maybe look into that.

Amanda

Thanks for considering us, Marc. :) A dollar (plus fees) may not seem like a lot to most people, but to some of us (like college students or those of us who work in nonprofits), that's half a day of food, so it's money that we really have to make a decision to spend, although Patreon seems to think it's just pocket change to be tossed around. I saw the e-mail and decided to go ahead and keep my account since you're the only person I'm supporting on here. If you find another site that doesn't have the fees, let us know so we can switch to that! :) By the way, I've been moving to another state the past few weeks and am just now catching up on your posts. I'm hoping you have a live stream holiday show coming up, if I haven't already missed it. Thanks Marc. You're the awesome-est. :)

Jamie Specht

I learned that a very high percentage of Patreon pledges are $1 and so the 35 cents is 35% of that ... plus the additional (almost) 3%! I was shocked to hear this. I hadn't thought about how high a percentage the 35 cents was for my own pledge until that was pointed out to me... :-/ I'm not going anywhere (unless you start using another service) but it is pretty bonkers!

Marc Gunn, The Celtfather

Ugh. It turns out that $1 is the minimum that Patreon will allow for pledges now. I tried setting up $0.65 level and it would not accept it. So unless something happens with Patreon, I'm gonna leave everything as is.