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***UPDATE it seems things are working ok for most people now but if you have any issues accessing your copy just send us a PM on Patreon and we'll get back to you ASAP***

Good evening everyone! 

Your free download of our new album URN has been sent to you about an hour ago but quite a few people have been having issues accessing the dropbox links.

I have double checked and reset all the links and passwords and still they are working for some and not for others due to "too many attempts". It seems that Dropbox's security system has freaked out with so many people trying to access the link at the same time and blocked people from accessing it.However, it is working for some people and so if it doesn't work for you right now, take a deep breathe, go get a coffee and come back and check a little later on and hopefully it works for you then.

Please also check to make sure you are trying to access the correct link for the password you have been given as there is a different one for each level.

It's 1:40am here in Melbourne and I have to get up in about 6 hours to get my daughter up and off to Kindergarten so I'm off to bed finally but I will check back in the morning and if anyone is still having issues I'll make sure each and every one of you have been able to access the album before the end of the day.

One last thing....if you just signed up in the last couple hours your name may not be on the document list, but if you message us we'll send you the code personally. 

Much love and thanks for your patience! 

Tim & NeO

Comments

Max Meda

Thanks a lot Tim for the help. Hopefully it'll work later on :D

Joey van der Kruk

Go sleep! Thank you so much for staying up and trying to help everyone. I'm sure it will work out in the end.

Eric Zibert

Good night and thanks a lot!

Joshua McNabb

Dropbox's main purpose is to share files between your own personal devices (computers, laptops, etc) or between a few friends, or co-workers. It's not really meant to upload and share with thousands of people, which is probably why it says too many attempts: to save bandwidth. Whenever you get a chance, if you don't mind, you should try a file sharing platform meant for a high volume of downloads, such as Mega.

Jack Daniels

I don't have access to the sheet but I have access to the folder. The sheet is password protected

Chris Bilbro

No luck -- too many attempts :-(

Dany Babin

Thanks for the update, Tim. I'll just suck it up and wait until it works! :-)

Malachy Broadbery

Thank you guys so much for your dedication to your music and to your fans. I love you guys and I cant wait for this album to finish downloading to finally listen to it. Many thanks and best of luck from Ireland :)

Levon McQuown

Off to a good start with Libera 1. Now onto 2

Adrián Torres

Hi guys, I cant download either, it says "too many attempts" when actually it was my first one lol I'll try in a few hours again, however I'll take a flight in 5 hours, so I hope it works by then, 'cause I definetly want to listen to the new album while flying

Ed

Still having trouble getting in after a few hours of trying about every 10 minutes or so. The suspense is killing me!!! You guys rock.

Tina

If you know a platform that doesn't cost a fee and is secure, please let us know

Joshua McNabb

Correct me if I'm wrong, but isn't band camp for selling music? I don't know if they have an option to upload a private album and release it for free to certain people.

Anca

Dear people, just have a little patience, everyone will get the album, the guys are always keeping their promises...and do some math too, it's around 4 AM now in AU...they do sleep..

Joshua McNabb

I did some more research and a bit of testing. Mega would work for what they want to do, but unfortunately they recently added a stricter bandwidth quota. The more data sent from a file sharing host's servers to people's computers, the more money they use, so I doubt there is anything out there that's free and will allow all the patrons to download the album. It's strange that Patreon doesn't include a way to download files, free of charge, based on patron levels.

atisp

I just wanted to say I haven't received any message in my inbox.

Benji Airtime

Just confirming it does indeed work - I didn't realise the double-jump from dropbox to SoM. Patience is rewarded! (and reading the instructions properly)

Ne Obliviscaris

OK---- so I'm awake and back at it. For a SHORT TIME I have simply disabled the passwords for the Neophye & $1 level dropbox accounts. This is not ideal for security of the codes so I can't leave it like that for long but I don't want people being held up longer. If you just signed up and haven't gotten a code yet that's because I can't send stuff whilst I'm asleep as much as I'd like haha but will check through new members now and send stuff out :-) - Tim

the Benno

Tim cheets mate. Got the album. Awesome doing it in bandcamp the i can listen that app. Catch you all in 6 songs. Boom \m/(~~)\m/

Ben Bourrillon

Thanks for the early release guys. Listening now, amazing stuff.

the Benno

Outstanding from start to finish. I think this is the team's best work yet. Well done guys. Also i think this is the best mix i have ever heard of you guys. All round top job. Cheers Benno \m/(~~)\m/

Ne Obliviscaris

Make sure you let me know if you still have any issues but seems most people are getting through ok now thankfully- Tim

Ne Obliviscaris

Did't get quite as much sleep as I'd like haha.... but maybe I'll take a siesta this afternoon to catch up :p - TIm

Ne Obliviscaris

Patreon not allowing to host music is definitely a downside but I believe it is something they may introduce in the future which would be AMAZING. The music for these files is actually being hosted via BANDCAMP, it's only the codes that are in the dropbox. We use them all the time and often send to dozens of people at a time without issue, even more than that... but have definitely not had so many people trying to access a link at the same time as a few hours ago hence why not aware of any potential issues. It seems like everything has settled down a bit now after the initial rush though thankfully and I guess in the future we'll look into additional options to make delivery as smoother as possible for fans :-) - Tim

Ne Obliviscaris

Hey Chris, have you managed to get it to work since? - Tim

Ne Obliviscaris

Hey Dany, just checking in to make sure it worked for you in the end? - Tim

Ne Obliviscaris

Without you guys we are nothing, and we'll never forget that. Thanks so much for all your support! - Tim

Ne Obliviscaris

Hey Adrian, should be working now but please let me know if you have any further issues - Tim

Ne Obliviscaris

Make sure you let me know if you continue to have any issues. Seems it is working for most people now that things have calmed down slightly- Tim

Ne Obliviscaris

haha... it's good that people are eager at least! :)- Tim

Ne Obliviscaris

Good to hear you're digging it! We love the mix as well. imo way better mix than our previous albums :-)- Tim

Ne Obliviscaris

Hey Jack, are you sure? Haven't had anyone else have that issue. Let me know if you managed to access everything ok in the end - Tim

the Benno

I agree best mix to date, also best flow from start to finish. The album had really come together.

Zane Hawley

Got it! Sounds great guys!

Christopher Myers

It's so cool of you guys to do this early release thing! This is honestly some really incredible stuff, I'm having a hard time picking which song is my favorite. Awesome work, fellas.

Alex Carroll

This sounds spectacular, I never stop being impressed with you guys!

Joshua McNabb

I was mistaken. I thought the album itself was in dropbox. I tried a few paste websites such as PasteBin, but none of them seemed to meet the requirements you guys are looking for. I'd recommend checking out Mega (formerly MegaUpload). It has the same features as dropbox in terms of folders, file uploads, etc. but is meant for sharing files with multiple people, unlike Dropbox. As far as I can tell, it has a 200mb per hour bandwidth limit so if you're just hosting .txt files, it shouldn't have any problem serving them over their network. Best of all, it's free. <a href="https://www.mega.nz" rel="nofollow noopener" target="_blank">https://www.mega.nz</a>

Brandon Huelga

You guys have outdone yourselves, as expected. Can't stop listening. See ya in San Francisco!

Dany Babin

Hi Tim! I was able to get my download just fine-thanks! I hope you got enough sleep to wake up in time to get your daughter to the daycare. I listened to Urn - awesome stuff!

Anca

Yes Tim, we all were impatient and eager and excited but you still have to sleep from time to time ^^

Daniel Stevens

Awesome work, favourites so far would have to be eyrie & libera part 1, can't wait to see this performed live

Levon McQuown

Absolutely. This album came together quite nicely. I'm going to proceed to overplay the album for the next few weeks. Can't wait for the Chicago show on the 16th!

Hans Embrechts

My god, what a beautiful piece of work. Highly unlikely that anything will beat this gem for album of the year.

KC

Hmm, for some reason my Neophyte code only provided me with the 3-track preorder preview on Bandcamp, not the whole album. Has anyone else had this problem?

Luke serdar

I cannot wait to receive my vinyls of this and the test pressing :) gonna be awesome!

zoloftdog

You have to actually download the album to get the whole thing. The website/app will only play those three tracks until the album's official release.

KC

Ah ok, thanks Ike, I’ll try that!

Keaghan Kennedy

Having the same problem. How do I download?

Keaghan Kennedy

I have entered the code at the season of mist Bandcamp and been sent a link from them. When I follow that link it says that another emails has been sent to me from Bandcamp but I haven't received this e-mail?

Ne Obliviscaris

Hey Keaghan, you should just be able to download the album directly from Bandcamp without getting sent anywhere else as per normal purchases on bandcamp, just that it's free with the promo code basically. Let me know if you continue to have any issues, I'll check back in when I get up in the morning - Tim

Keaghan Kennedy

Hey Tim. I think something may have gone wrong during the redemption process as I didn't have a Bandcamp account before I clicked on the link I got from seasons of mist. I haven't received any confirmation email from bandcamp with regards to me "purchasing" the album amd so it isn't listed as something I've purchased. Not really sure what to do :/. If worst comes to worst I'll just wait until next week. I've been meaning to sign up for a while now anyway :).

Addison Jones

Hey Keaghan, I'm getting the same thing. I'm trying to puzzle it out, and will contact Bandcamp customer service and report back with anything I find. Edit: Well that was quick! Posting in a parent comment for visibility, but I think I've got it.

Addison Jones

Hi all, if anyone feels like they're in a download link loop, there's a tiny url where you can download the files directly to a .zip folder. On the Code Redeemed! page, look below and to the right of the box referring to the iOS and Android apps. It should say Download: Urn (Pre-Order). By clicking that link, it initiates the download of the .zip folder. Hope that helps!

Devin McQueen

Hey guys I sent you a message, I realize there is a time difference but I'm too damned hyped to be patient lol My name isn't on the Templar list and I couldn't find the season of mist link. Thanks \m/

julius

can't get over that solo guitar part in Eyrie... just wish it was a bit longer

Laurent Colombera

Pledged a few hours ago and still got no code. I think I'm a bit impatient :-) Hope to get it soon though

Ne Obliviscaris

You pledged while I was asleep...haha ;-) Sent it to you not long ago though! - Tim

Keaghan Kennedy

I was sent this email by seasons of mist after entering the promo code. <a href="https://i.imgur.com/edm95TY.png." rel="nofollow noopener" target="_blank">https://i.imgur.com/edm95TY.png.</a> When I follow that link I get taken here. <a href="https://i.imgur.com/gne6t6G.png." rel="nofollow noopener" target="_blank">https://i.imgur.com/gne6t6G.png.</a> those are the only two things I've gotten. Again don't stress yourself too much Tim. A few more days of waiting won't kill me :).

Ne Obliviscaris

You don't need to get any emails, once you put in the code the code redeemed page pops up and download button is in the bottom right

Joey Knight

Tried it and it says incorrect password? :(

Keaghan Kennedy

I never got sent to that page. Dunno what to do :P

Ne Obliviscaris

If you use the dropbox password for the $1 level sent in PM to all members on that level that should definitely work, haven't had any issues with it so far. PM me if you are still having issues. - Tim

Ne Obliviscaris

Can you start again? All I did was literally just put in the code and that page popped up, that was on desktop so maybe try it on that instead of mobile phone if you've been doing that?

Keaghan Kennedy

YEEEEEEESSSSSS THAT DID IT!!!!! THANKS SO MUCH FOR ALL YOUR HELP I AM SO RIDICULOUSLY EXCITED :).

Joey Knight

I copy pasted the password in the PM and it still says incorrect password

Epik Phil Foisy

Dang mates, this sounds like a train ! The chorus on Libera Pt 1 were completely unexpected and are also sounding blissfully. Im proud to have been of those who helped fund this marvel. Great job ! Eager to see you in Montreal soon folks !

Corey Garst

Patreon modifies the URL in the link to be a tracked forwarding link via email.patreon.com, but this breaks the Dropbox URL. Copy and pasting the URL displayed in the email instead of clicking works.

Ilya

While the whole album is quite exquisite, it's Libera that has completely blown me away. The intensity of the track is astounding! My absolute favourite this year! Keep up the magnificent work you're doing, guys!