Canada Book Box Shipping Update (Patreon)
Content
Hi everyone,
I wanted to take a moment to address a frustrating situation that has affected many of our Canadian readers. Due to the recent mail strike in Canada, a significant backlog of packages has built up, and unfortunately, many of our Rogue book boxes are still sitting at the JFK facility in New York, waiting to be processed and sent along. This includes boxes that were shipped out weeks ago. Because of this, we haven't even attempted to send The Bone Collector boxes to Canada yet but they're safe and sound waiting for us to ship.
We understand how disappointing this is—especially for something as exciting these book boxes that you've already waited so long for. Trust me, we’re just as frustrated knowing that they’re out there and haven’t made it into your hands yet.
Here’s what we know so far:
The US Postal Service is currently not accepting new packages for Canada due to the backlog. Until the situation is resolved, we’ve had to pause sending additional book boxes to Canada, including resending packages that haven’t arrived yet.
We don’t have enough stock to replace the boxes already sent, as these are limited-edition items that were carefully curated for each order. Sending duplicates isn’t something we can do at this time, even if we wanted to add to the backlog.
We’re monitoring the situation closely, and as soon as we have updates, we’ll let you know. Please know that your book box isn’t lost, just delayed. We ask for your patience and understanding while Canada Post works through their backlog.
I truly appreciate how excited you all are about these boxes, and I promise we care deeply about getting them to you. If you have any questions or need help in the meantime, don’t hesitate to reach out to us directly.
Thank you for your understanding. This has been an unexpected challenge for everyone, but we’re confident that these delays will be resolved soon, and your book boxes will make their way to you.
As always, you can reach out to Shannon or myself, but just know we're updating you the moment we get updates and we're on top of the situation.