Refunds! (Patreon)

hey everyone! So just one thing I wanted to mention is that if you put in the exit survey when you go to leave that you would like a refund, Please also send me a message because I do not see who the exit survey was from therefor I cannot give you one if I don't know who you are. This specific person requested it because they couldn't play the videos that I upload which is weird because I personally test them all myself and check to make sure they are working so most likely it is your internet. Regardless I would like to know who it was that wrote that survey so that I can give you the refund you requested. Thank you!