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EDIT 2: It seems I have done all I can on my side to try and fix the isuse. I ask that those who are on mobile and are still having this problem, please use the web browser for the time being. It seems that the issue is happening mostly on the Android version of the Patreon app on some devices (but not all). I hope Patreon sees that and they update the app to work fully once more.

EDIT: For the ones still having the video problem, can you tell me if its all of them, or some? For example, do these 2 work differently? MGA15 , MGA10

If neither plays, what is the specific message you get when attempting to play it?

Hey guys,

I have received word from various of ya that the Vimeo videos have not been working recently. From what I have gathered this seems to be due to the recent Patreon update (particularly on the app). It looks to be working fine on my end, but I will keep looking to see what else could be done. Keep yer apps updated and such to see if anything changes.

Thank ya~!

—Taka

Comments

Ivan Elkins

Still is not working on my end and my app is up to date

Ki johnson

Hey @taka ! It’s working for me !! Thanks ❤️

Eric S

The videos play for me on desktop, but not on the app if that helps.

Dakota

Waiting for the new video

Ivan Elkins

It works on the web version but bit in the app....

Ukshorts

I can see other creators vimeo content, yours comes up unauthorised on vimeo

CH

Problems still here I am afraid.

Frederik Ponjaert

problem still there for the app ... any insights if/ehen it might be solved? hopefully begore the new video 🤞

taka

Updated main post with some questions

Idomenio

Hi. Both came with the same Massage back. And they dont work

Sevokevo Royuki

Just tried both those links in the app and I have had no issues… note this is just clicking those links which moved me to the post on the app. When I hit the video it takes me to more of a browser like view to load the video

taka

What did the message say?

Idomenio

This Page couldnt be loaded.

K Van

From the Android app on a Pixel 8 Pro, MGA15 link tkes me to the post and shows the video still. Tapping on the video takes me to a browser page with an error "Sorry we couldnt find that page." But MGA10 plays the video fine

K Van

Manually scrolling to the post has the same result

taka

If you could, try MGA15 once more. I tried to change something on the embed but idk if it did anything. Thanks

K Van

From Chrome on Windows 11, both MGA15 and MGA10 links here take me to the respective posts and when clicking on the video, it plays "in place" in the posts. One small thing I noticed is MGA10 has a little smiling circle in the upper left hand corner before playing, but MGA15 does not. I'll try my iPad next

K Van

That fixed it!

K Van

I'll still try the iPad and make sure it's okay in that app too.

taka

Ok, that fixed it for some I believe. But others had the issue even with MGA10 and its embed settings (which I copied over to MGA15) At this point I feel that one is something outside of vimeo

K Van

Still broken on the pixel tablet... Crazy. I am an i.t. guy but am not familiar with the requirements for the embed. Wish I could be more help. Oh, I see pending app updates on the Pixel Tablet, including the Patreon app...running those now...... and now it works on the Pixel Tablet! I'm guessing some underlying webkit issue preventing the right credentials/cookies/headers from being sent to vimeo.

taka

By chance are you using an Android device? Also, does it work if used on the browser on the phone?

Idomenio

I User the latent Version of Android. And when I open it on Chrome, it is working.

K Van

Both work just fine from the iPad using the IOS app.

Ukshorts

Still not working. It states your unauthorised for this action. Same for all your vimeo content. But I can access other creators vimeo content.

Joe Mama

Works great for me taka! are we still looking at an October release? 👀

Casper

works for me, but I viewed through Chrome on a desktop. Not sure about the Patreon app via mobile device

aspxxx

when the new video please?

Flynn

Praying for it to be soon🙏 it's already the middle of the 30th for me. Can't wait for it to come out!!