Home Creators Posts Import Register Favorites Logout

Content

So last month Patreon went crazy and declined a lot of cards. This month they're trying to make sure that doesn't happen again.

If any of you are having any trouble, here’s what you can do:

  1. If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
  2. If their payment failed, they can follow these steps or switch to a different payment method.
  3. They can reach out to the Patreon support team to get account specific help.

Here’s what Patreon will be doing:

  1. We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
  2. We will continue Patreon’s proactive practice of retrying payments throughout the month.

For the next 24-48 hours most Patreon dashboards will be fluctuating. The Patreon team will be working behind the scenes to make sure things go better this time.