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Hi everyone! Thank you all once again for your amazing patience with pin club rewards💕

I’m having a meeting with my shipping partner tomorrow to see how things are going and what to do about tracking emails not arriving to some people (but pins are arriving thankfully from a couple feedbacks)

For January pins I believe they have all gone out, we are experiencing an issue with the emails so I do apologize if you didn’t get one but I assure you if you are on the mailing list and have paid they are sent. It might be that because items aren’t scanned yet ( USPS mail is a bit of a disaster lately, some items are just showing pre-transit) that the email isnt sent but we’re still investigating.

However if you’re missing previous pins from last year without tracking please let me know! I need to check up on this for you

And for Feb pins, my partner is working on getting them out this week & next BUT I was told there were a lot of defects (maybe due to a more complex design) so I have rushed to put an order in for more to make up for the missing amount. I don’t want to send B-grades to anyone so I’ve paid extra to have additional pins sent to me to get you the best quality.

Sticker club does go out on time (15-20th) every month but please allow up to 1 month for your items to arrive. EU members can potentially take a lot longer (2-3 months) but contact me if you are missing items after a long out of the timeframe.

My patreon messages are buggy when I use the ipad so ping me on discord if you haven’t gotten a reply! Otherwise I will do my best to respond to you in 1-2 days max 🥺

That’s about it! Hope you are all safe and doing well! Froggy icons are coming this weekend🐸

Comments

Anni Mai

thank you for the update Chii. just making sure I read it correctly, do I get a notification of tracking by the system? I don't think I saw any (plus me is sort of new to Patreon). Thanks again.

cremechii

Oh hi thanks for asking! Yes so my shipping partner will use pirateship to make the labels and enter your emails from Patreon to receive the trackjng notifications :) you should get them that way does that make sense? Feel free to DM me if you need more help!