✸ PATREON FAQ ✸ TIERS & REWARDS ✸ SHOP (Patreon)

Hello Patrons ! 🌼

Question about tiers and monthly rewards ?

Patreon charges you every 1st of each month.
I currently charge patrons nothing at signup, then monthly on the first.
Example : If you join on September 2nd, you'll be charged on October 1st and will receive October rewards.

✷ If I subscribe today, will I get this month's print(s) in the mail ?
If you join my Patreon page before the 1st, you'll get the rewards of the following month (ex : you join on January 20th → you'll be charged on February 1st → you'll get February's rewards).
I ship Patreon rewards around the 10th of each month.

If you missed out a print you really wanted - no worries ! I usually open the shop for my patrons every month so they can purchase previous Patreon prints.

✷ The $1 tier (Little Comet)
I post a new illustration every Monday on social media. If you are tired of social media, its algorithm, don't want to miss any of my newest illustrations & paintings and support my work, this tier is for you ! I will post 2 to 4 new illustrations per month, most likely on every Monday.
This tier will be hidden from Patrons who pledge above $1 - I don't want to bother patrons who pledge $5 or up with these $1 because they will get to see it + some extra content like works in progress or process videos anyways - and I don't want them to receive two emails for the same illustration every Monday.
So don't worry if you pledged $5 or up, you will have access to the same content with even more extra content than the $1 tier !

✷ The $5 tier (Stardust)
You will have access to my sketchbooks, works in progress, previews, shop updates, newsletters, videos and phone wallpapers.

✷ The $10 tier (Moonstone)
You will have access to my sketchbooks, works in progress, previews, shop updates, newsletters, videos and phone wallpapers + you will receive a mini print (postcard size) every month.

✷ The $13 tier (Nebula)
You will have access to my sketchbooks, works in progress, previews, shop updates, newsletters, videos and phone wallpapers + you will receive a mini print (postcard size) + a sticker every month.

✷ The $20 tier (Shooting Star)
You will have access to my sketchbooks, works in progress, previews, shop updates, newsletters, videos and phone wallpapers + you will receive a mini print (postcard size) every month + a bigger print (A5 print). The small and big prints are two different designs.

✷ The $23 tier (Happy Galaxy)
You will have access to my sketchbooks, works in progress, previews, shop updates, newsletters, videos and phone wallpapers + you will receive a mini print (postcard size) every month + a bigger print (A5 print) + an exclusive sticker. The small and big prints are two different designs.

✷ I ship worldwide ! I usually send out prints around the 10th every month.

✷ Please remember to update your postal address on Patreon if you're moving !

If you order from my shop and encounter an issue, please email sibylline.onlineshop@gmail.com
My sister Apolline takes care of orders, refunds and lost packages. 

If you have any questions regarding tiers, please leave a comment here and I will update this post so everyone can check it out when they need to 🌼

Thanks again for the support on Patreon !! 💕

Hugs,

Sibylline