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Having trouble getting your reward in game?1) Head to the game and go to the My Account > Providers page;2) Connect your Patreon account to the game;3) Wait for your reward to sync in to the game (can take up to 24 hours);

Do not downgrade or cancel your membership before the reward arrives in game. If you ignore this warning then your reward will not not arrive in game and you will need to request support via the Patreon message system or by email to fix it.When will I receive my login credentials for my platinum playtesting account? If you pledged the Platinum tier then you will receive a special login for a playtesting account. These accounts are created manually, we aim to deliver your login details to your Patreon inbox within 72 hours. Can't find your login details? Feel free to mail us at support@furrybeachclub.com.

Where can I find coins for my platinum playtesting account?Coins are located in the office area which can be accessed via the door at the reception.You can reactivate your pledge during the month in which you pledged without any additional costs.

Hope this helps!

Comments

Wilkins Rojas

didnt get my reward in game and its been more then an hour

FBC

Hello, can you double check your account? It seems the reward synced in on 2023-03-15 23:30:01 (Central EU Timezone).

Eternal Sorrow

Its been longer than 4 hours and I still haven’t gotten anythin on my acc

FBC

Hello, your reward seems to have synced in a few days ago (2023-10-28 09:05:01 Central EU Timezone).

FBC

Hello, please take a look at the game account that was connected to your other email on the 28th (t**hunter***6@gmail.com). Email address was masked for privacy purposes. I have confirmed that your reward did arrive on the listed account.

Mr Sinister

I haven't got my rewards and it's been hours

Max Archangel

I can't sign up with my patreon account

FBC

Hello, It looks like your reward synced in on the 18th of December. I'm unsure what issue you are facing, but if you have login issues then please reach out to us via email at support@furrybeachclub.com. Hope this helps.

Shadow

Tienen que sincronizar la cuenta sin que la página este traducida

FBC

Hello, Based on our data your reward arrived a few days before posting on here. Perhaps you have multiple game accounts and logged in on the wrong one. If you still have trouble finding your reward please feel free to send us a email at support@furrybeachclub.com.

Ixreth Mosy

didnt get my reward, its been more then an hour

FBC

Hello, It looks like your pledge was not registered in the Patreon API. Please try to cancel and select the same membership tier again before the end of the month and follow the steps in this post. In rare cases we see encounter this glitch however restarting the membership has always fixed this problem so far.

JasonVG

didnt get my reward,its been more then a hour please help

Mika Wendler

is ther away to pay coins with pay plal

FBC

Hello, Please recheck your account. Rewards sync on the 6th of the month.

Emperor-Tenju

Can I ask, if it possible to receive the member reward in all three games once I bought it?

Josh Flanagan

have yet to get my vip pass/coins after i paid and synced the game and my patreon account

FBC

Hello, Patreon indicates that your current tier is set to free. Please make sure that you remain on the intended tier until your receive your in game reward before downgrading. You can reactivate your tier via www.patreon.com/pledges without additional costs as long as it is done before the end of the done. Once on this tier and while you have your game account connected to Patreon then your reward should sync in within 60 minutes.

Kizuki

Hi I did bought $100 tier so is there a inbox for it?

FBC

Yes, we activate Platinum tier rewards within 72 hours and drop the login info in your Patreon mailbox.

Able

I have the gold membership but it won't let me go to vip island

FBC

Did you follow the steps from this post? You should have a gold badge in your inventory. It might take up to a hour to sync in.

Able

I re synced but I've had a gold badge for a while and I left the island and now I don't have it

FBC

Based on our system it appears that your Patreon account is not connected. Can you try to connect it by going to My Account -> Providers in game?

FBC

Once done and it displays connected the badge should appear within a hour.

TheGamingHusky

Uh Question Not From The Game But I Wanted To Ask About The Discord Since I Got The Silver It Would Give Me Discord Access, But How Would One Enter It? Cause I Didn’t Get Any Access To It?

lonewolf

Um question about in game okay I purchased the gold membership and my rewards ain't showing up in game and I already have my patreon account connected in game

Matthew Lutz

Can I have a discord invite to the server please

Dyl

Every time I try and link my patreon it says “Javascript and cookies need to be enabled in order to play Furry Beach Club.” and it won’t connect

FBC

Are you running on Google Chrome (outside incognito)? If not its worth giving that a shot.

1062454787

你好,我购买了会员但是我没有找到可以绑定的位置可以与我详细说一下吗?

Arwok Light

Is it possible to add the option to buy coins from PayPal?

Hazy319

Hey btw I've linked my account and waited over 24 hours and I've still not gotten my silver tier rewards, I've tried logging back out and in again on multiple different browsers even tried disconnecting and reconnecting the patreon in game but still not received them, Would you be able to assist at all?

FBC

Hi Dominic, I have sent you a PM via Patreon with steps to resolve the issue. Hope this helps.

Tim Müller

Hello i have the same Problem

FBC

Please make sure to complete the initial steps connecting your account. If you account is not connected before we process rewards then you will not receive your reward automatically. Once the account is connected and at least 24 hours has passed, feel free to contact support@furrybeachclub.com and we will look into it.

Ethan McRay

Been three days now and i have yet to get the pass thing after paying for the gold tier.

FBC

Please send us a email and we will look into it for you.

FBC

Hello, It appears you did not connect your Patreon Account to the game (the 3 steps from above). We recommend connecting it for future rewards and contacting support by email to claim your current reward.

FBC

Hello, There was a issue this month with the data provided by Patreon. We are currently working on a fix and your reward should be added over the next 24 hours. If you don't have it by then please shoot us a email via support@furrybeachclub.com and we will manually add it.

Alex Selesnick

My silver pass isn't in my inventory.

FBC

Hello, I have sent you a PM, can you please check it when you have time?

Bla

When I tried to link my account in the provider there is a problem it says no user selected and disconnected

FBC

Hello, On the page where it says no user selected you will need to press the green connect button. Once you followed the Patreon steps and are returned to the page please press next to complete the connection.

Bla

I have already done that and I think it doesn’t work

Bla

And does I receive a mail, a notification or something when the connection is completed

FBC

This might be due to that it was not connected when our system tried to give you the reward. Due to how Patreon works we cant retry this attempt. If its connected now then our support needs to handle it manually upon request.

Nathan@Saber-40

Sorry to disturb you but my gold pass isn’t in my inventory, and I’m not sure how to activate it ???

FBC

It usually takes 24 hours if you followed the steps on this FAQ. If you still have not received it please use the email address from above and we will look into it for you.

Jdawg10121

How do I join the discord i have the gold tier subscription and I wanna checkout the discord side of things

FurryWorld84

Hi! I just sent a DM regarding my gold membership. I've seen some of the comments on here about people having technical issues with their rewards and membership so I thought it could hurt to reach out and check to see if everything is working okay. I followed the instructions to the letter and nothing has come up yet in the game.

Fluffso puffso

I’ve got a gold membership but i can’t access the vip island, i’ve got everything ready and activated and it’s been 1 and a half days and i still can’t

FBC

Looks like you connected your Patreon Account to the game after we tried to reward you so it didnt arrive. We will need to manually assign the reward. Now that you have connected your account it should be fine for upcoming months.

ATLUS

Paid for gold and have had my account connected for awhile and 2 days later I still haven't received it in game

Zion Lee

I’m also having trouble getting my rewards for being a gold tier member.

ATLUS

Its now been 3 days so am i going to get help or what

ATLUS

lol I still haven't received help on my issue

FBC

Hello, sorry for the delay. We received a high volume of messages since the last update. You didnt get the reward because your Patreon Account was not connected to the game as stated in this post (see above). See your Patreon Inbox for a key to manually claim the reward.

FBC

Hi there, I have sent you a private message on Patreon with steps to claim it.

Joe Jill

just bought gold and still havent received pass

FBC

Hello, it takes around 24h for the reward to be processed. If you don't get it today please let us know. Your account is already connected properly to FBC.

Joe Jill

i still have not received the pass

FBC

Hi there, I have checked your account and it seems the reward arrived after sending us a message (2026-07-16 17:45:57 +2 GMT). Can you please check your account?

FBC

Hi there, I checked for you and your reward did arrive so it worked. :)