Patreon Billing Mess Up (Patreon)
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Good Morning everyone. Unfortunately, there was a bit of a screw up on Patreon’s end. See, when I checked it yesterday, I read a big notice at the top of the page that said “if nothing changes billing will resume FEB 1.I went, “Oh, they finally fixed the thing where you have to click the pause billing option on the day, instead of just extending it automatically until you turn it back on!”I went to sleep content.
Turns out, they did NOT fix this, and when I woke up, it was to patreon billing people for the first of the month.I apologise to everybody for the mishap. There is also no Mass refund button, so I have to go in and refund everything manually.If you are affected and would like a refund just type some variation of “refund please” either here or in DMS and I will get on that ASAP.Edit: only people who subbed on the first will have been affected.