Swedish Fintech also embracing AI (Patreon)

Klarna, a Swedish fintech company specializing in "buy now, pay later" services, has significantly streamlined its operations through AI, as revealed by CEO Sebastian Siemiatkowski in a CNBC interview on May 14, 2025. The company, which facilitates online payments by allowing consumers to defer payments or pay in installments, reduced its workforce by approximately 40% by leveraging artificial intelligence. AI likely automates key processes such as customer service, credit risk assessment, and fraud detection, enabling Klarna to handle transactions more efficiently with fewer staff while maintaining service quality for its global user base.

h/t Sanjay