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Customs delays are the reason i will get an early grave.

As of two months ago, some orders just became stuck on the border and idk what’s happening. When it was one or two well, i could maybe get around sending a replacement, but it’s more than two at this moment and i am in panic because there’s no way i can afford replacing so much merch. So if you have ordered from me and it’s in customs hell, Please know i am trying 2 get to the bottom of this ASAP, but the only explanation i have for you right now are a reduction on the workforce & the extra safety measures offices around the world are implementing. I’m super sorry 🙇🏽‍♀️


This ofc is not happening with all my orders, i would legit die if that was the case, but pls if it’s happening to yours, let me know. I am working on getting to the bottom of this, you can also send me a DM with your tracking number if yours is in customs hell and maybe it can help us put more pressure on this issue 😭😭😭


My only request for you is patience. We will try to sort this out.

Comments

deleijon

Don't worry, it's sucks but it's in no way your fault. We'll all have to be patient and hope for the best

Mimi Aguilar

Thanks 😣 i had been for like two hours on the phone with them but it kept cutting off, so I got nothing yet. Here’s for getting answers tomorrow or getting some insight on Saturday at the post office

Moony

That’s terrible but it’s not your fault! I can tell you (and I’m pretty sure, sadly) that when things get here, they’ll get stuck for days in my country’s postal service. Everything’s working super slow thanks to this pandemic and that’s no ones fault. I have a lot of patience 🥰 That’s part of the “new normal”. We have to empathize with those workers too. Don’t let that frustrate you. Un abrazo!!!!