A Difficult Announcement (Patreon)

Dear fans, customers, patrons, and friends,

It is with a heavy heart that I share some deeply saddening news.

Marco Rastrelli, one of my oldest and most trusted associates - the person who oversaw our front-desk communication, managed social media, maintained our commission database, and handled countless day-to-day interactions with all of you - passed away yesterday.

As we come to terms with this terrible loss, we will do everything we can to keep our work moving forward. However, in the coming weeks we may experience delays, missed messages, or other disruptions while we reorganize and try to fill the void he has left behind.

I, Alessandro, together with all my team, kindly ask for your patience and understanding during this difficult time. If you believe an email or message from you may have gone unanswered, or if you were discussing a commission or were on our waiting list, please feel free to contact us again. Your support will help us ensure nothing is lost as we rebuild our workflow.

These next weeks and months will not be easy, but I can assure you that everyone on the team is committed to doing their very best.

Thank you once again for your kindness, your trust, and your understanding.

Alessandro "Ganassa" Mazzetti