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Hi! 

There is an important change about the Reward shipping.

This is currently only true of the squid tier (and jellyfish tier)

+ Shipping update about April shipping rewards

1. UPU postal rate change

Some may already know, the international shipping costs around the world have increased. 

It's not just S.Korea, It's about the whole world. 

it has already been in effect in Korea since July 1st..

Not because of the COVID19, 

It's related to the politics and economy of the United States. 

(Relevant article👇👇)

https://time.com/5687134/trump-universal-postal-union-deal/

https://www.supplychaindive.com/news/upu-postal-rate-change/564615/

The increase rate is shockingly big because Korea was kind of a developing country😰

There are two kinds of parcels that I used.

International Mail (국제우편)l: Shrimp Tier , Jellyfish Tier (only paper items such as letters and postcards, stickers) 

Small Airmail (소형포장물) : Squid Tier (small product and sample)

The price of 'Small Airmail' I used in the Squid Tier has increased by three~four times on average.

The promise with my Patreon is the most important for me.

So I will try to keep the promise of October 2020.

Therefore, there is no change in the fixed product for 2020 October's Reward shipping.

*10postcard + one hologram sticker sheet + Moon snail enamel pin 

Unfortunately, there was increase of the post cost, 

I'm so sorry to announce that there will be limitation on the squid tier for August to October. 

During the period, it is not available to join the squid tier. 

Also due to this situation, I have no choice but to change the reward shipping.

2. Changed Shipping Reward (from 2021 April)

Last one year, I've made products through poll such as pin vs tapes vs charm or stickers vs eyeglass cloth.

From next year, basic shipping reward will be postcards and sticker sheet.

In the case of eyeglass cleaning cloth, the post office inquired about it and said it was likely to be returned because it was not a paper.

--------------------------------------------------

Squid tier

10 postcards + 3 sticker sheet

vs 

6 postcards + 4sticker sheet  (This will be decided by a vote.)

--------------------------------------------------

Jellyfish tier

6 postcards + sticker sheet 

vs

 2 postcards + 2 sticker sheet (This will be decided by a vote.)

--------------------------------------------------

If I have a new paper product idea next year, I will add it at poll.

Enamel pin have always won at the poll so far,

so I think there are a lot of patreon who like pins

For now, I have no plan making higher tier for the pin club,

Instead, I can make these items through ' Additional order' in the future.

3. Additional order

Since last year, I've been making additional products outside of Patreon.

I sent the product with Basic Reward without receiving the shipping fee.

From now on, about additional order, the shipping fee will be added.  (The shipping cost is probably about $10 to USA, this is about additional order, There is no need to pay shipping charges for basic reward.)

Instead, maybe I can get a preorder and make and send the product regardless of the basic reward.

As you know, Worldwide shipments are not working well because of the virus.

This will be start once the current COIVD situation is resolved to some extent and delivery is return to normally situation.

4. Shipping update about April shipping rewards

I have not yet delivered April Rewards to 120 patreons, 

and I personally emailed them all. 

If you're currently my patreon and you haven't received my email, your reward  shipping means it's sent from March.

If you haven't received your product yet, there is a possibility that it hasn't yet departed from the post office in Korea.

I would appreciate it if you could understand that the situation is very different from country to country.

I contacted the post office and had new information,

not my case, but for individual business postal service in Korea,

The United States, Canada, Britain, Germany and Russia, deliveries will begin on June 29.

I see this as a positive sign of the resumption of delivery.

However, it is said that the delivery will be more delayed than usual due to the still reduced flight volume.

Recently, I started receiving return package from USA.

In case of returned, I keep in touch personally and ship again with next rewards.

If you have another question, feel free to contact me anytime through Patreon message.

Thank you for supporting my art.

Files

Comments

Crystal Dreams

I'm still happy to support however I can even if I have to pay for shipping! :) I know I'd be happy to place preorders for pins and other items too if it'd help <3

Jesse Sun

Thank you for your transparency and hard work to find a good solution for us, Pikaole!! I appreciate your beautiful art that spreads awareness and love for all different types of animals! I’m more than happy to place preorders on any items, pay extra for shipping on the current tier rewards, and pay extra shipping for any additional rewards. I know you don’t want any of this to be happening and are only trying to make a fair situation. Please take care of yourself first and always, this situation is difficult for everyone so I hope it is not causing you too much extra stress.

Rosette

I am really sorry that my country (USA) is causing an increase in shipping. Since Trump has taken office, our own postal prices have gone up to the point where it's scaring off international buyers from purchasing.

pikaole

Thanks for understanding jen! There is no need to pay more shipping charges for the basic plan, it's just about additional order. I'll prepare it when I can :)

pikaole

Thank you so much for your kindness Jesse! My basic reward includes shipping, so unless you don't order additional, you don't have to pay the shipping fee :) I really appreciate your support and I can't do all without your help!

pikaole

Oh no, the price went up a lot inside the U.S. too? I'm sorry about all this 😭 and thanks for understanding TonboNoHime!

stitchsprout

I'm happy to increase my money for you if that's what you decide for the squid tier!! I've always felt like I didn't give enough for my rewards to you so I'm more than happy to cover additional postage!! Shipping is never cheap!! 💕

Rosette

Keep up the good work okay? You're doing great.

pikaole

I'll keep do my best, Thank you!

pikaole

Thank you so much for your kind words PeachyConfetti! You have supported my art for a long time, and that always has been a great help to me😭💕

Kelly

Thank you for always being so thorough with your shipping information! The increase in shipping price can’t be helped. $10 to the US is super reasonable, considering the distance and how much wonder stuff you make. If you ever open preorders for additional orders, I’ll gladly order from you💖

pikaole

Thank you so much for your kindness Kelly! I will thinking about what can I made and prepare for additional orders when the worldwide delivery comes back to normal :)

Eloise Kim

I am also happy to pay more for the squid tier. If you need more money for the October shipping, I can send it via PayPal. Has anyone in Australia received the April reward?

Aluvian

I appreciate the update! I'm willing to do whatever it takes to help out!

pikaole

All the packages from Australia have been returned to me😭 I just emailed the Australians. Details are explained in the mail. Thank you so much Eloise!

pikaole

Thank you for understanding Annie Li! I am glad my works bring you joy, will work harder!

pikaole

Thank you always Aluvian 😭💕

Thirtysix

Echoing everyone else here, I'm willing to pay more for the higher tier to help out.

Zoey

I agree with everyone here, I'm happy to pay more to cover shipping!! Your work is beautiful and my favorite art. You have done so much for us, and I am sure none of want you feeling stressed :)

Zoey

None of us* woops!

pikaole

Oh😭🙏Thank you so much Thirtysix!

pikaole

Thank you so much for saying that, Zoey! I was really worried before I announced this, but I was so touched by all the comments😭😭

Maicee

I'll pay whatever is needed :)

pikaole

Thank you Maicee! There is no change in the amount for basic rewards.

Jellywish

Ouch, I was not aware of the increase of international shipping charges... This is sad news U_U

pikaole

Yeah, I heard this was announced last year, but I also didn't know until last month.😢I am sorry it happend.

Zoey

Yes good!! Please give us a chance to cover the shipping costs this time if it is too much, it should not cut into what you earn. You deserve our funds and more!!

pikaole

omg, you are too kind😭💜Thanks again Zoey! Your words really cheer me up.

Kiltia Valendia

More than happy to support you how I can, Pikaole! If that means you need to do things differently then that’s ok!

pikaole

Thank you so much Kiltia! you already support me too much😭I am so appreciate about that!

pikaole

😭💕💜💙💕💜💙

rinrinhello

Thanks for always sharing and being so transparent with us! I know I'm definitely not in the minority for willing to cover the extra shipping costs -- we love and always will want to support you 🥰 hope you are doing okay with all that's currently going on 🙏💗

nyxena

Thank you for taking the time to update us all, Pika!! Just so I'm understanding this correctly - there will be no extra charge for October, but to get the pins in the future, we have to purchase the "Additional Order"?

nyxena

I'm squid tier btw! :)

Rae

i’m happy to increase payment if needed! Your art is so beautiful it is worth every dollar💖

pikaole

Thank you always Linda! I'm so touched that your word! I will do my best to prepare for the reward :)

pikaole

Yes, there is no additional charge for basic compensation in October and the future. But there's no pin in 2021 April's reward, and instead more sticker sheet. If I make the pin or something, you can be purchase through 'additional order'.

pikaole

Thank you so much for saying that Rae😭💜💙💕

nyxena

Awesome :)) Thank you so much!! <3

HM

Thank you for keeping us informed. I've decided to stay Squid tier but I changed it so you won't have to mail me any rewards. I just wanna support you, I don't need things :)

pikaole

omg😭Thank you so much Heidi! I'm so touched that you decided that. But if you change your mind, just feel free to let me know whenever you want rewards shipping!💕

pastelcrayfish

I'd be happy to cover shipping with add-on options! I love pins so paying extra for your merch is not an issue for me.😊

pikaole

Thank you very much pastelcrayfish😭💚💕

pikaole

Thank you Jynxie😭🦑💕

Spike Milligan

Might be late here, but I'm fine paying more to lower costs! Your stuff is definitely worth it! 🥰

pikaole

Oh!! Thank you for saying that Jen😭💕send love from korea!

SeaRabbit

If it helps to offset your costs I am glad to pay for shipping-supporting artists directly is important!

pikaole

Thank you! Fortunately, Jellyfish tier did not seem to raise the shipping cost much :)

Ray Pai

Thank you for always keeping us informed ❤

pikaole

Thanks for reading Ray Pai!