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I really wanted this virus situation to be over soon since the last April reward, Unfortunately, October's rewards are also largely impacted by COVID19.

I have arranged everything about the international delivery in a transparent and detailed, so please read it!

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Contents

1. Countries that can and cannot be delivered.

2. Shipping Method

3. Delivery schedule

4. For US residents

5. When can I get the package?

6. For countries where delivery is unavailable now.

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1. Countries that can and cannot be delivered.

* The countries currently available for delivery (updated : 2020 August 26th) 

USA, Canada, Australia

UK, Spain, France, Sweden, Ireland, Poland, Netherlands, Norway, Finland 

Thailand,  Malaysia, Taiwan, Hong Kong, Japan, Philippines

Except for this country, delivery is currently unavailable.

This list can change depending on circumstances between countries.

**In the case of Singapore, it has been suspended since August 26. All the packages of patreons who checked their addresses by message before were sent.

2. Shipping Method

There is no flight service except EMS, I'll use ⛴ship delivery⛴ this time.

Even expensive services like EMS are also taking more than one~two month these days.

So I decided to send it by  ⛴ship ⛴ this time.

I thought it would be better than waiting for the impossible flight to be possible again from March. 

3. Delivery schedule

The original schedule was to ship the packages sequentially from the second week of October to November.

I prepared all the rewards earlier than usual for the virus situation and decided to advance my delivery schedule as soon as possible.

There are many cases where the address has changed, so I am sending it after checking the address, so please check the message.

4. For US residents

If there is no problem, I said I would use 3PL(delivery agency), but the Korea Post Office is re-servicing, so most package will delivered through the Korea Post Office as before.(If korea post office is suspended again, I'll find another delivery agency)  I'm sorry if I reversed it and confused you. More than half of my patreons are US resident and I'm trying to find the best way!

5. When can I get the package?

The post office said that the average period is two months.

It's from 45 days to 160 days, which depends on the country and the COVID19 situation. 

And because Korea is now affected by a serious typhoon from last week to next week, the departure could be delayed due to this effect.

Because the delivery departs from Korea, it arrives faster in Asia, and takes longer in countries as far as northern Europe.

The only thing I could do in this situation was to prepare the rewards earlier and deliver them earlier.

I already sent more than half of the packages confirming the address in August.

Since there is no tracking number, it is not known when it will arrive after sending. 

I'd appreciate it if you wait patiently.

6. For countries where delivery is unavailable now.

Germany, Austria, SWITZERLAND, New Zealand, Belgium, Colombia, Israel, Brazil, Greece, Mexico and more

The post office updates this every one to two months, so I think I can get new information by October.

Some countries deliver through relay stations such as the United States and France, and I heard that it has been paralyzed since March.

Every product-sticker/pins are already made and prepared.

I will send it on the day I can deliver it.

I've been shipping internationally for a long time, but it's the first time that there were many changes and strange years like 2020. 

I'll do my best as much as I can, and I'll let you know if there's an update. I'd appreciate it if you could understand.

If you have another question, feel free to contact me anytime through Patreon message.

Thank you!

Files

Comments

Spike Milligan

Thanks for keeping us up to date on everything! Your stuff is worth waiting for, so do what you need to.

goose

Thank you!! ❤️❤️ stay safe 🕊️

Crochet de loutre

Thank you for all your additionnal work ! Stay safe ❤

Nicole Munro

You're amazing! Thanks for keeping us updated. Stay safe!! ❤❤

Lapry

This is a really difficult year and everything is complicated. I understand completely and hope everything works out. Thanks for everything you are doing! You rock! And keep with the awesome art you're doing, we love it 💚💚💚 Stay safe 🥰

HiccupsCloud

Wow! You’re on it! Not many would take so much time to update on their shipping info like this. Pretty amazing! Thank you for all that you do! Your art is so worth the wait. ❤️

Erujayy

You're doing amazing despite these challenges!! Love you a lot, make sure to rest your mind and soul too and don't get overwhelmed <3

cfeo2

You are so wonderfully thoughtful and transparent in the process, and you're writing so hard in incredibly hard times! Thank you so much. I don't mind waiting at all - you've done everything in your power to get rewards out and be clear about the process. Love your art and your integrity!!

pikaole

Thank you for saying that! hope your package arrives well :)

pikaole

Thanks sebastian, You too!

pikaole

Thanks! Keep stay safe Apolline :)

pikaole

You too Nicole! Thank you very much!

pikaole

Thank you for waiting over a year Lapry! Can't wait for new package arrived to Spain😭

pikaole

😭💕Thanks for reading Cortney! I appreciate it!

pikaole

Thank you for waiting so long! Hope it arrives in Ireland well💕

Thuban Rodríguez

Thanks for the update! Don't worry, it worths the wait. Be sure you're resting enougth and don't think (too much) about problems you can't solve. Smile!

C The Maven

I appreciate the update. 🌟 Looking forward to receiving the pin whenever it gets here. There’s no rush. 💌 The most important thing is that everyone stays healthy! 🙂

Grittney Tam

Thank you for the update! Your products are worth the wait. :)

Rebecca Hunt

Thank you so much for keeping us updated every step of the way!! 💛 please continue to stay safe and healthy.

a.Lynn

Thank you for all your hard work and keeping us updated! This year has presented extraordinary challenges and I feel the least I can do while supporting small creators is respond with patience and understanding. Stay safe stay healthy ❤️

Mariah

Thank you for the update and your hard work! Please stay healthy. You rock!

pikaole

Thank you very much for reading Jamie G! 💕hope your package arrived soon!

pikaole

Thanks Thuban :) you made me smile! you too, take care!

pikaole

Thanks C the Maven! can't wait my snail pin arrived to you!

pikaole

Thank you Grittney😭💕

pikaole

You too Rebecca! Stay healthy!

pikaole

I feel deeply grateful to your heart. Thank you for your support a.Lynn!

pikaole

Thanks Mariah! you too, keep stay safe and healthy!

msabutera

TY for the update!

Evelyn De La Cruz

The update is very appreciated ❤️ There’s no rush. I hope you’re well and staying healthy. 💛⭐️✨

pikaole

Thanks Evelyn! take care too :)

Foxalis

Thank you so much for keeping everyone updated! Stay safe! :)

pikaole

You too! THanks stuffbydelle :)

Kurapika

Thanks for keeping us updated! You've been great about taking care of your patrons in spite of everything going on. Be sure to take care of yourself too!

pikaole

Thanks Kurapika! you too, keep stay safe!

Metta

Thank you for always communicating and trying your hardest with these! The rewards are more than worth the wait and hope you stay safe 😁

pikaole

Thank you very much John! I am stay safe! you too!

Andrea Wuenschel

Thank you for the detailed information! You are doing an ~amazing~ job! All your beautiful art is worth waiting for! The physical art is the icing on the cake; every week we get to enjoy your beautiful cute drawings online! So glad you can continue to share your creations! Your posts always make me smile with delight! <3 <3 <3

senkoushoujo

Thank you for the detailed update and your hard work with getting the packages sent out to us! It's been such a weird year 😵 completely understand the situation with shipment, and I hope all the packages will arrive safely for everyone ☺️🍀 &&please take care of yourself 💖

pikaole

Yeah, it was really weird year, but I believe it will get better over time. Thank you for understanding senkoushoujo!

pikaole

Thank you for saying that Andrea! After finished physical delivery period, I will draw a lot so that you can see my pictures online :)💕

Lasciva, peluchière

Best of luck to you to organize all of this, and please don't stress too much over it ! (I hope) we all understand the worldwide situation, and that it's out of your control :)

Sugar Kim

며칠 전에 보내주신 리워드 잘 받았어요! 포장지부터 안에 엽서와 스티커들 정말 너무너무 귀여워서 받고서 넘 행복했어요 감사합니다♥♥

pikaole

헤헤 잘 도착해서 기뻐요! 감사합니다 sugar kim 님 :) 행복한 주말되셔요!

pikaole

Thank you so much for your kindness Lasciva :) I will!

Jamie Huang

Hi, I'll be moving in october! Is it too late to change my address? 😅

pikaole

Oh, I already sent yours on August 19th! Isn't there any way to receive it?

Jamie Huang

No worries! It is my parents house so I can still go back x) Is there a way to change the address for future packages?

Jamie Huang

Thank you! 🙆‍♀️❤

Pat B

Thank you for the update. I hope you will be safe from the typhoon!

pikaole

Thank you so much Pat B! 💕

pikaole

Thanks for your kindness :) I am happy too when I saw Jynxie comment here🥰 yeah, this is so crazy year, take care too! I hope it will be better next year!

Lisa C. (Fannar)

Thanks for the update! I appreciate your monumental efforts to get our rewards to us. No hard feelings on the longer than usual delivery times. I'll happily wait as long as is necessary.

pikaole

Thank you very much for your understanding Heuckie :)

Christin

Thank you for the update and all your hard work! It's such a difficult time to be arranging international mail deliveries and I'm sure it's been really stressful! Thank you for always trying so hard to make sure that all your patrons get their rewards as soon as possible, I really appreciate it.

pikaole

Thank you for supporting me in this difficult time Christin😭💕Hope your package arrived to you soon!

Suzume S.

You take such trouble to send us things, Pikaole! We really understand that you care about us. ^^

pikaole

Thank you so much Suzume! hope your package arrived soon to you!