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Greetings and good evening, specifically to you and you alone.As you no doubt recall, we made profound changes to our RSS feed structure last month. To sum things up in short, we joined an alpha test here on Patreon to deploy individual RSS feeds for our various shows, something we (well, I) had assumed for years was a major ask amongst our paying audience. But it wasn't a clearly thought-out plan, and it didn't account for the many users who liked the status quo just fine. In fact, it kinda mucked-up their entire experience.Before I get into the nuts-and-bolts, I'll just come out and say it: Our RSS feed structure is now 'fixed' and will accommodate both types of users, those who want a la carte feeds only for the shows they opt-in for, and traditional-style users who liked it all in a single moon-emblazoned feed. (If you don't yet see this full run of options, give it a day or two, as it could be [and likely is] that things are still rolling out more widely.)If you're unfamiliar with RSS, don't know how to find links to add to your podcast app, or have other questions, everything about Patreon's RSS functionality can be found here and here. Please read the links if you are having trouble, as it's fairly certain that your issue will be remedied within.When you now go to Last Stand's Patreon RSS list (pictured within), you'll see the best of both worlds: Each of our shows available individually, and then a so-called "Combined Feed" that will incorporate everything we publish to any RSS feed. In other words, the Combined Feed acts as exactly what you had until mid-February. Thus, for those that want it all, have it all. For those that want access to only individual shows, select your poison(s). There's an important caveat: Since we treated our old, core RSS feed as the Sacred Symbols feed beginning last month (so as to limit movement around our flagship show), that feed may now revert for you back to being the Combined Feed. In other words, if you're an a la carte enjoyer and listen to Sacred Symbols, you may need to re-add a fresh Sacred RSS link to your podcast app. Likewise, if you're a Sacred Symbols enjoyer and fear the unified feed, you may find that you have to opt into a fresh RSS link for Sacred Symbols. At this early hour, it's unclear to us what's happening on this front, but we see this as being the only sticking point. So please be aware that you may need to make a couple of moves, should you see any funkiness with the way things are published from here on out.Before I part, I also wanted to speak on something else. The decision to make these changes to our RSS feeds was mine, and it was a profoundly poor one, undoubtedly one of the dumber things I've done as a business owner, CEO, and corporate steward. As I explained when we rolled these alterations out, complaints about our unified RSS feed easily constituted the single most-received piece of feedback we garnered on Patreon, going all the way back to 2018, when we first published multiple shows. We're talking about hundreds and hundreds of individual complaints, easily. But over the years, I began to not only internalize that feedback, but also worked fastidiously to get Patreon to change things. I never really considered the other side of the coin. So when Patreon finally approached me after years of begging and said they were ready to try it, I accepted the offer without a second thought. This was obviously a mistake, one that annoyed a lot of people, and even cost us some business. I'm not perfect and never claimed to be, so I can accept defeat. I'm truly blessed and won't spend too much time crying over spilt milk. But I did want to apologize for the needlessness of it all. I thought I was delivering on something monumental for our paying audience. If I didn't, I would have never made a change at all.There's another side of the coin, though, in that your feedback (while occasionally dramatic and maybe even a little vitriolic) was essential in alerting Patreon as to the need of a 'global' feed that would solve all of our problems. It sucks to have to 'test' things on our audience, but I guess that's the entire point of alphas and betas to begin with. No one really understood (or even really considered) that this would be a problem, and in hindsight, that's kind of crazy. But we just didn't know. Now we do. So all should be well. For all of the tests Patreon has run on LSM over the years (some of which you aren't even aware of), this is the only one that's gone south for us. I take total responsibility for that. I'm sorry.Anyway, all should now be well, and RSS options for you to peruse overfloweth.Thanks for reading, as well as for your support and patience. Be well. -Colin

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Comments

Dylbun

Last stand media’s inaugural “fuck go back” moment

Matthew Ward

No RSS issues will keep me from my LSM…thanks for all that you do!!

Miguel

Thank you, Colin and Crew!

Kazden Risk

I love the individual feeds - but happy people get their combined feeds. Yay for everyone! Hurrah!

Skye

I love the multiple feeds. At least everyone can be happy now

Casey Weinmann

I was confused when my Sacred Symbols feed was gone only to discover it had turned back in to the global feed. I'm going to finish what I have in the individual feeds and move back to the global feed. Thank you for keeping us all in the loop every step of the way, keep up the great work at LSM!

redwingcody

I appreciate having both options. I do prefer the combined feed as I listen to almost everything. Thanks!

Anthony Ragucci

You live and learn. I don't use the RSS feeds and honestly didn't see the complaints but in order to grow you must fail.

Reef

👏🏾👏🏾👏🏾👏🏾👏🏾 thank you 🫡

Niz

Great customer service. That said, I’m a multi-RSS person. Combined was quite annoying.

David Wilson II

Hey, bro. Either way is fine with me! I just appreciate all the work you and the LSM crew put into everything you do.

Rex Cohen

Thank you Colin for actually listening. The fact that you actually pressured Patreon to bring back a unified feed and made it a priority shows that you authentically care about the audience experience and the company. Keep up the good work!

Sindri

Thanks, Fat

PairOfShuse

Thanks for going the extra mile. Honestly I liked the combined feed as it always was but I’ve already gotten used to the separate feeds and actually prefer it this was. Much each to find episodes of specific shows

Manuel Nascimento

Cheers for acknowledging and thinking about this situation. For my part, truth is “I don’t care” is what applies to me. I split my life into Apple Podcasts and Patreon releases so it’s easy to organise things. That being said, it’s uber ironic to me that RSS feeds are seemingly dead when there was a time when I had the best life on the internet: curated filter on the sources I chose. “We can’t have nice things” meme applies… Cheers everyone on LSM and community

DNye

LSM gets me through the workday so I will listen no matter what but I really do appreciate this!

Big Chungus

This is so good. And coming from someone who uses android auto and drives hours a day being able to listen to the extended stuff on Spotify without ads is a DREAM (again). Thanks for looking out col.

Fox

Thank you!

Dan Patterson

Thanks for everything you all do. Content is better than ever.

AL022

Still will never touch the combined feed, but glad the minorly inconvenienced people can now be satiated and we never have to talk about this again.

Dennis Löfgren

Would it be possible to do RSS feeds for the video versions?

Dallas R

thanks you!!!!!!

Largent Brewer

I thought I would miss the unified feed, but I’ve grown accustomed to the individual feeds. But this is a great progress to making everyone happy. Well done Chowder-man!

Daniel

Woohoo! Hail to the king.

Andy T

I don’t get it- why were people being “vitriolic”? Like I remember commenting at the time that I’d rather the unified feed, but I’d get used to the multiple feeds…who is getting that upset about a fucking gaming podcast rss feed?!

Cloud

Damn that was quick Patreon is on the ball

Cloud

Unless I have a total misunderstanding I don't think there's really a way to do that. The episodes are all on YouTube so the feed would basically be a link in your podcasting app that would take you to YouTube

Wooordwooord

Internet. Easy for people to hide behind, and be their worst selves

Jonathan Gould

Oh no he’s porkin the feeds again! You could send this shit on a floppy disk in the mail to the wrong address and I’d still hunt them down for a listen. Go to bed Colin, love you.

iDrewby

Thank you Colin. ☺️

Nicholas Wade

Nice to change back to how it was. Just easier for everything to be in one place. Nice response and post as well, Colin.

Josh Gamez

This whole situation feels like making a mountain out of a mole hill lmao

Not a Sexbot..

👏👏👏👏👏👏👏👏👏👏👏👏

tracefree

Colin I’m 100% the guy that benefited the most from this change. I always wanted separate feeds so I’ll just let you know that the change wasn’t 100% bad but maybe only for a small group of people.

Devin

Nobody would have handled this situation the way you did. Thank you for your utmost professionalism, you really set the example of how to run a business on this platform. Still the best value on Patreon, by a lot!

Caleb Greer

Day 1 Patron, I only use the Patreon app. But happy to be here!

Wayne Moss

Thanks Colin personally i like the individual RSS feeds but also didn’t have a issue with the original combined feed. So having them either way hasn’t really impacted me but it’s fantastic that there’s an option for both so you can have whatever you personally prefer 👏🏻 👏🏻.

Seth

This is bullshit! There is now just ANOTHER line when we look at the RSS feed list. It's already a clusterfuck with all the shows already there and now I can't even tell up from down. Do better. Unsubbed.

Daniel M

Surely this is comment is sarcastic? If not, this overreaction is WILD!! You use the link to the feeds once and you're done, never have to look at them again.

Big St3ph3n

This is huge. Thanks for helping us out. I love the combined feed and I’ve missed out on a lot cause I’m a douche and didn’t want to go do it! Anxiously waiting for the roll out!

Patrick Lebon

Thank you Colin for giving back a unified feed, much appreciated 👍

Ryan Taylor

Huge win I’m so excited, thanks Colin & Co.

Jayce Tamulevich

Colin, I think people have over reacted to this from the beginning, but I do appreciate your diligence and effort in trying to give everyone the best experience possible. Like you’ve said before, many people quietly listen without saying anything, but are happy with LSM and its many offerings.

Cat Charlie

I think the thing that really caused the confusion/frustration was that there was no warning before it happeded (at least for someone who only listenes to the shows, I don't know if it was mentioned in the discord or patreon). Had there been a poll asking people if they "wanted individual feeds, loved the unified feed, or didn't mind either way" you would have had more of an understanding of how much of the audience wanted the unified feed. Also if you had mentioned that the feeds were changing and the date of the change on the shows for a couple of weeks before the switch people would have been able to mentally prep themselves for the change. And while saying you should give people a heads up before making a big change sounds like you're trying to wrap fully grown adults up in cotton wool to protect them against a slight inconvience, a large proportion of neurodivergent people (whether they've been diagnosed or not) are highly attracted to video games (and thus these podcasts) and don't do well with sudden changes.

Tim

Don't be too hard on yourself! The erasure of the unified feed was baffling but it's been resolved. I think one of the most interesting aspects of all of this broadly speaking is that; people that are content with things don't say anything. So in this case, the silent majority which were 1000s of people VS 100s, got the lesser product.

thesonofit

Never been affected. I simply open Patreon to see if there's anything new.

Jason W

I appreciate all you do to make our experience great! I wasn't bothered by either structure, but I love seeing how much effort you put into your community!

Zack E

My autistic tendencies extremely appreciates this. Thank you

Alex Watson

Idk if it’s just me, but some of these links aren’t working on Apple. Punching Up and Summon Sign are giving me trouble

Stephen King

You fight like a dairy farmer!

Anthony Wertman

Biggest thing for was that it reset my played/unplayed shows. Also combined feed link is not showing on Patreon for me

Seth

I would hope that everybody would understand that this is Sarcasm designed to poke fun at the world of internet outrage and the fact that when anything changes somebody will complain. Even if the reasoning is so stupid somebody will find something to complain about. The humor to be found here is due to the fact that this change does nothing but gives everyone what they want and has 0 negative repercussion. The idea that 1 little icon on a list of RSS feeds is enough to trigger me is supposed to represent the fragility and to be frank, whiney nature of the current culture (or at least a small handful of individuals). The fact that there are responses questioning the sincerity of my original post just add to the humor as it proves that people will question obvious sarcasm because you have all seen this asshole above. It's a wonderful world, this is a wonderful podcast network. Resubbed.

James Schubert

The main (full) feed was never what I was looking for but I can see how some people would prefer this option. This seems like a final bit of polish that keeps everyone happy. Good to see Last Stand continually update it's service to benefit it's customer base though. Truly the best service for the money!

Jason Rose

Love it, thanks for fixing this Colin. Great job.

Dante B

Thrilled to have this back. And if someone cancelled their Patreon support over it, which is insane, they weren’t sticking around long to begin with.

Pater_M

Colin, good leaders listen to feedback (you did both in making and unwinding the change), but also don't dig in heels when things don't work as expected. I have built $25 Million in construction projects as the final decision maker. There are always some details that don't work as expected. As a pastor, I tell folks, "the perfection you seek is not found in this world. Don't expect it."

Tom G

I just want you to know that you’ve built such an impressively reliable machine with the company that I don’t even need to bother with RSS feeds. I just know to open up Patreon every day but Sunday (although you’ve been surprising us recently) at noon and check out the latest show. I appreciate that so much!

Yanking my pizzle

Congratulations or sorry that happened idk I’m not reading allat

Bust In Furman

I have no idea what an "RSS feed" is.

Yet

clap

Mysterious Narrator

Always and forever will be a non issue for me. I didn't even want on screen video content. But good for those people.

Wiskysin

The Combined Feed for Spotify link via Patreon is just a Sacred Symbols only feed on my phone. I'll try on a PC later, though I can't imagine why it would be any different. I unfollowed everything first, so that's not the issue.

Zach

This would most likely require them to host video files like they do the mp3 files for audio. I can’t imagine they would do that.

XR911

I do NOT see the combined feed link in Patreon. I am in the Patreon app (Android) and selected "Add to Podcast App" then RSS links. I see all of the individual links but not combined feed.....Is there a simple step by step?

Naddy

This is so great! Thank you, Colin. It’s not working for me yet but I’m sure it will be up soon. One more thing I’ll add is this: just think of how Knockback is returning. The Unified feed allows patrons to immediately see that. Without the unified feed, patrons that don’t go into the Patreon app would have never discovered this.

Kristen Zwick

Thank you so much for listening to feedback and for working with patreon to get this fixed. Very happy to have my unified rss feed back.

Zack E

Yeah….it was a bizarre reason to cancel. It’s hard to say though because the option wasn’t there. But shot in the dark, I do agree I don’t think those are stable customers

Zack E

Yeah…it was rough day what can I say lol I have a process. The process had been working for years. And it suddenly changed. It’s not so much about if before was better or worse, but just the sudden change. I have to deal with sudden changes elsewhere in life I’d like to limit it in the fun parts of life

Zack E

Gonna make another comment here: The introduction of separate feeds was not the issue! That is great! It’s not that no one likes the separate feeds. It was the sudden removal of the unified feed. People are being so stubborn on this in regard to judging the reactions lmao good lord. At any rate this is great, serves everyone. Thanks Colin, thanks Patreon.

Ben Bell

Personally I like having seperate feeds, but this is awesome to see as now everyone can have exactly what they want. Thanks Colin and the Patreon team!

StewDog

Sacred Symbols feed reverted back to the unified feed for me on Android/Pocket Casts. Went and readded the Sacred RSS link, and removed the unified. Worked perfectly! Thanks for all your efforts on this Colin and gang.

Giovanni D'Amico

Thank you for your attention and hard work on this, team! I was annoyed when my unified feed crapped out in the change and I had to do a little work to break out into separate feeds, but once I sat down and spent five minutes organizing the separate feeds, I came to prefer it. Glad the unified feed is now back for those who still want it.

Rob Pursglove

Why is there no audio option in the 'collections 'menu again? Anyone else having this issue?

Robert

Handled this perfectly, thanks Colin 👏

Wiskysin

"(If you don't yet see this full run of options, give it a day or two, as it could be [and likely is] that things are still rolling out more widely.)" I admittedly didn't take that to mean that the link for the complete feed would link to what appears to be a duplicate of the Sacred Symbols only feed, and only have Sacred Symbols shows in it. I would, of course, expect some hiccups. I figured it meant that not all shows would propagate in the feed completely.

J92

Now I’d added the individual feeds and sorted it all out and the unified feed has repopulated all the unplayed episodes it hadn’t posted since the change. I know this was all with good intentions but not I have to either mark all the episodes as played from the unified feed and remove each of the individual feeds or delete all the individual feed stuff. New day new problem.

Gatsu

Thanks for restoring the combined feed. However I found that the Spotify RSS Combined Feed still links to the Sacred Symbols only feed.

Alex Watson

Working fine now. Thanks!

Big Devin Energy

NGL I think now the actually Patreon App feed is now screwed. I didn’t see Punching Up at all yesterday and it seems all jumbled in the Patreon timeline now. Not sure if it’s just adjusting after the change. But I actually prefer using the Patreon feed itself to listen always have and I have zero problems with it. I use Spotify for music and I hate mixing that with podcasts and Apple Podcasts is just for my free stuff.

Guybrush Threepwood

I just deleted all the individual RSS's and now only have the 1. Problem solved.

KDB

I am clapping. Thank you for this! I've definitely been listening to fewer shows since the change, and getting a unified feed will make it easy for me to make sure I don't miss anything. Signed, a weirdo who likes all the content. Thanks again

KDB

Same. I click 'combined' and it's just SS. Though he did say it could take a day or two. I'll keep checking.

KDB

currently not for me, it just opens sacred...

KDB

As some have said - I see the 'combined feed', but when I open it in Spotify, it's just listing Sacred. Happy to give it a day or two but currently not working properly for me. I can't take this much edging.

Marius Skarsem Pedersen

Noticed I was getting double up on the shows, now, so thought this was the reason. This is a good solution, and if this is the biggest issue we've had, I think we're doing pretty good. Have a good weekend.

Ray Briggs

I think having the option for either is the best solution since everyone's use case is different. I know the waters were a little rough after the change (I know I prefer the unified feed) but you listened to your audience, apologized for the inconvenience and got things fixed as soon as you could. Can't ask for better customer service really.

JustInsane

I have to admit it took me several weeks at least before I was wondering where all the other shows were. Catching up now.

Nickster

Thank you! Glad we have both options now.

Mykal

I know I’m repeating, but Combined Feed is linking to Constellation for me on Spotify. Hoping it gets corrected soon!

Chris B

Thank you. Now both sides can be happy

Kyle Clayton

This didn’t work for me… anyone else? Or have a solution to get it back, currently my feed is still just sacred

James Aquilina

I very much appreciate how you’ve owned and worked hard to correct this. It’s never easy to take the blame or accept responsibility during these types of situations. Thank you! Happy to have the unified feed return.

george b

Thanks so much!!!

KDB

Ok still not working for me, and now I don't even see the 'combined feed' option anymore. :(

KDB

combined feed has now vanished for me!

KDB

yeah I was getting that, and now 'combined' feed has vanished completely

Mykal

Hopefully closer to a fix 🤞🏻

ZiggyFeelGoods

Fuck yes! I was being an annoying little bitch about this, I readily admit. But sometimes you gotta be the squeaky wheel if you feel it's important enough

Sean Nijima

Thank you so much for bringing back the unified feed! I am truly grateful that you listened to all the feedback and accommodated to how different people listen to shows. Once again, thank you.

FormidableFungus

Am i missing something? Where can I put the "combined feed" link on spotify? My googeling skills are at an all time low it seems.

ludacritz

Thank you senpai

Tyler T

Hi all. Writing this at 5:03 EST on March 31. Not seeing the option for a unified feed, just the individual feeds. Any thoughts?

Dante B

Came here to ask the same. Still nothing on my end. He said it could be a couple days so I’ll just check back next week.

Big St3ph3n

I see the combined feed link, but when i click to spotify, it gives me the SS feed. Ill wait a lil while longer! thanks guys

GetNoct

As of April 4th 12:06 AM EST I am still unable to see the "combined feeds" option under add to podcast app for Spotify

KDB

Yeah this still isn't working for me. I see the 'combined feed' on the RSS option but it only opens sacred symbols, and that's only on desktop. On mobile, there's two options- RSS and Spotify. The RSS let's me copy a link for combined feeds, but Spotify doesn't let you add that anywhere. The Spotify icon on mobile does not show the combined feed. So I'm thinking this is a conflict with Spotify. It's how I listen to podcasts so this is a shame. Can't have all the shows. I'm still missing episodes and listening less.

KDB

Yeah same for me

Wiskysin

The unified feed that was said to be fixed by way of this post is still not working as of right now (at least for me, as a Spotify listener). It still links only to mainline Sacred Symbols podcasts. I remarked about this in the comments here the day it was posted, as many others have as well. I figured it may have been a lack of patience on our part...that the feeds just needed a chance to propagate, as loosely alluded to in the original post. That didn't seem to be the case to me, since all of the other links work as they should, but I'm not a Patreon engineer. I've now heard Colin go on a number of his shows since this was posted and say that the overarching issue of unified/combined feeds has been fixed, but have not heard any mention of what we've been reporting here. I've been trying to figure out if this is an issue everyone is having, or just us. I'm one of those who much preferred what we had. I will continue listening and being a customer regardless of how this shakes out -- I just would like this option to either work or not. That it's not being talked about (that I've heard) is what's most concerning, because this very well could just be an issue with Spotify, in which case I may need to take my LSM listening to a different podcast service.

KDB

Yeah seems to be a Spotify issue. It's where I've listened to LSM and all my other shows for many years. I'm currently missing LSM shows because of this problem. If it's not fixed within the month I will unsub from patreon and just go back to free listening as and when I can. I feel like I'm paying for something and suddenly getting less. I know I can seek the shows out manually, but a large part of the reason for paying was that it all just worked before. It no longer just works.

Wiskysin

I can understand that. I personally don't care as much about the fix as much as that it's seemingly being completely ignored as far as the audience is concerned. This post is indicating something is fixed when it's obviously not. I'm almost surprised this was posted at all. Maybe I'm just delusional about the number of us that use Spotify. I reluctantly switched to Spotify because I was told it works better with Patreon feeds. 😆

GetNoct

As of April 8th 6:30pm EST this issue is still unresolved for Spotify listeners and has not been acknowledged by LSM staff it seems. Any chance we could get an update guys? Would love the unified feed back.

Kyle Flory

As a few others have mentioned, the unified feed for Spotify isn't working. I noticed when I opened up the unified feed and Sacred Symbols in the browser version of Spotify that they both use the URL for the Sacred Symbols feed, so maybe the Spotify link for the unified feed needs to be fixed.

KDB

April 11th. Still no combined feed for Spotify users. Sadly this will be my last month as a paid patreon member until it's resolved. I have missed multiple shows because of this change. :(

Jacko

15th April I’m legit just mossing shows now because of there being no Spotify combined feed. Missing exclusives and knockback and now I keep having to refer back here to find episodes i’m missing.