August Payment Declines (Patreon)

Greetings, my fellow savages!

Patreon has made us aware that some patrons may have been unsubscribed this month due to error. I'm making this post public so everyone can see it.

Long story short: If your payment was declined this month, it may have been due to an update with one of their processing partners that is causing this error. You may have to retry your payment.

Here's what Patreon had to say if you want to read the more detailed version:

Hi there,

An issue with a payment partner is causing a slightly higher-than-normal number of your patron payments to be declined by their banks. We've traced the increased declines back to payments system upgrades required by one of our processing partners. Patrons might see some payments declined while changes take effect.

If a patron reaches out to you about a decline, you can advise them to follow these steps:

Contact their card issuer to confirm the charge is valid and retry that card

If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:

We’re deeply sorry about these interruptions and appreciate your patience as we work to resolve them.

The Patreon Team

So, sorry about that! If I notice any individuals who were declined I will reach out to you. Please let me know if you have any questions. Thank you!

🖤 AK