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Hey all! Eddie here!

We noticed some issues with how Patreon connects to Discord. We have a bot that's mean to let people join/leave our Discord server and this bot just decided to stop working which is a thing it can do apparently.

So to resolve this, we had to do something of a hard reboot and reset the connection between Patreon and Discord. This did seem to solve the issue of telling the bot to wake the fuck up - BUT - some users have lost connection to the Discord despite still be a paying Patron.

If YOU have lost your connection to our Discord server, you need to disconnect and reconnect your Discord account from your Patreon account. If you need help, here is a guide on how to do that.

If you have done that but are still unable to reconnect to our Discord, leave a comment here and I'll look into it individually.

Here is a photo of a baby duck.

Files

Comments

Chai

thank you!! <3

The Undying King

hi i disconnected then reconnected and it still wont show anything in the discord?

The Undying King

its since let me on but then removed access again :(

Matthew Edmunds

I just joined the server a few days ago, it seems I'm having trouble connecting, all I see is a blank #general channel 😵‍💫

Chai

That worked for me! Cheers, and I'm sorry you're dealing with this additional work that no one asked for lmao

Charlie Beard

Hi I've logged back in twice, left the server and rejoined and it's still only showing me general and not letting me speak :((

William Bishop

I was one of the $2 supporters which got randomly added. However due to that short window it did give me the incentive to up my sub amount to the higher tier.

Adam 'RDL' Taylor

Hiya. I reconnected my Discord, and it very briefly gave me the roles on Discord, before kicking me back out again.

tomskaandfriends

I can't even see you as a user, even as an inactive one. Are you on the server? If so, what username?

Charlie Beard

I think im on there as I've rejoined but can't speak, my username is be "Charles Beard <3#6811"

tomskaandfriends

Ah, ok, the Discord account you've connected your Patreon to is "charlie the enby#6811". If you switch that to your other one, that should work.

Charlie Beard

that should be the same account I've just changed the name on the account im not sure how to get back to that other than changing the account name

tomskaandfriends

Huh, that's odd. I can see it's not assigning you to the server because the username is different, so I don't know why you can't connect it to your renamed account

Charlie Beard

I've changed it back the my old username to see if that helped

PixieCatSupreme

I lost my patron role, so I reconnected my discord and it seemed ok but now I seem to have lost the role again

Caitlin Oddy

I seem in it but all I can see is General and that keeps getting wiped every time I leave and come back 😭 I also can’t speak in even that channel.

Adam 'RDL' Taylor

That seems to have worked and stuck this time around, thank you so much!

Beemer Tectonic

I had the same problem as Caitlin, but doing the disconnect / logout / login / reconnect dance fixed it. It *did* take a little while for other channels to start showing again, so you might need to give it a minute.

Caitlin Oddy

I tried disconnecting and reconnecting and everything but nothing changed :(

Ruby Price

I just tried disconnecting twice and I can only see #General and it won't let me post anything :( Even tried resetting my discord password and it hasn't seemed to help

asinglepetal

Yea I tired doing the same and it still won’t work

Ruby Price

Gave it another try and I'm still having issues, plus now it's telling me I can't see message history for the only channel it shows me (General)

Charlie Beard

it is now thank you very much :)))

tomskaandfriends

It looks like you're are showing as a patron on the discord. I removed and re-added you just in case. Is it all working now for you?

Ruby Price

all good now! thank you :D

LauW

Yup, just tried that, for a second I saw all the channels then back to square one where everything is hidden and #general is locked :/ My addiction to memes is taking a toll there

Bosphoramus

So I've tried and I can't get it to work. :c. And I even wanted to ask you a question on there, Eddie.

Bosphoramus

Ah it must have been when I tried to disconnect and reconnect on Mobile. The mobile site seems to be really trash. lol. Thanks for the heads up!

Chai

It's disconnected me again and this time it wont let me back in when I reconnect! Please help, I want the tea on the ad being banned again lmfao

BefishProductions

Welp, I got back in, and then I didnt? I dunno, it let me in long enough to say "oh hey I got back in" and then booted me back out. Mine's Befish#7128 if there's any chance of letting me back in