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We were informed, just now, that our order of patches has not shipped from our mfg. We have been told they are specifically having issues with the Arabic text on the disc patch with the keys. At this time, we do not have an delivery estimate from their people. We have a call scheduled on Monday to try to get a better answer as so many of you are anxiously awaiting your orders.

This has been incredibly frustrating as this product was prepaid in full, back in August with a guesstimated six week delivery window. As some of you are aware of this has not been our only delay. Our new 28 mm game is running almost 3 months behind schedule, and we have a whole new lineup of ball caps coming which was anticipated on November 3 - now anticipated for early January delivery.

We took orders in good faith, assuming products would be delivered as promised, on Nov 17, then 21, then 24, then 27, then 29, and finally on December 2.

We apologize for these unreasonable and unexpected delays. They were completely beyond our control.

We will have another update by end of day, Monday, but rest assured we will fulfill every single order received.

Thank you for your patience and support.

Comments

Andy Leach

Hang in there. Better to have it done right than fast, in my opinion.

Brian Martino

You underestimate how loyal the fanbase is. It’ll be fiiiine

Forwardline

It’s all good guys. Thanks for keeping us informed. All good things take a bit of patience.

Logan

Are the hats already sold out or are you starting to take orders in January?

Operation Ribe

I think we all know it's not BPRE's fault they are getting delayed!!! And are cool with it!!!

Jon Chang

We haven't taken orders yet. We don't typically do preorders...

Jake Jacobsen

As stated above I am fine with the wait. I understand that the delays are frustrating, but it’s refreshing to see the people and company you are doing business with care enough and not ship faulty product you.

Andrew Ashe

I have no problems whatsoever with waiting for the patch set and supporting you guys. Unfortunately things like morale patches are niche and unfortunately your domestic only policy (whilst completely understandable) will further narrow down an all ready small pool of suitable companies. As said at the start I'm cool with waiting and I hope your supply chain woes untangle themselves. If it makes you feel better Ive persobally experienced an 18 month wait on a 12 week lead time watertight door before.

Andrew Ashe

It's fine, watertight doors are apparently not all that important on a warship.....

Casey Chao

Please update the situation when you have good news.

Andrew Ashe

If it helps I just got a shipping notification?

PJ2

I also just got a shipping notification.