Patrons unable to see downloads (Patreon)

Hey so I've now had two people say they're inconsistently able to see the download links for things I upload. Sometimes they're there, sometimes not. They're always there for me which means they're definitely uploaded and there must be something happening on either patreon's end or maybe a browser/extension issue?

If you have this problem, please let me know what browser you're using and, if you're comfortable sharing, any relevant extensions you have installed on it. That way I can have some info to go to patreon support about it. You shouldn't be having this issue so I'd like to have an answer for you. But if you'd rather do it yourself you can always go to patreon support: https://support.patreon.com/hc/en-us