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Asking for feedback! (Patreon)

Published:
2023-11-29 12:06:49
Imported:
2026-06

Content

Hey everyone! 

It's been a busy year and I still haven't even managed to get that Kickstarter launched that I promised, but I wanted to take a moment and ask you guys for feedback. Like in general, how your experience with this Patreon has been, and what I can do to improve or what new things you'd be happy to see.

My goal with this project was always to create tokens that would make players happy, and I've been trying to make the whole thing hassle-free and a good experience for you. I want to make this thing as good as possible, so I'm going to ask you to channel your inner German and be super honest! Let me know whatever issues or suggestions you have, even if you're worried it might be rude or whatever. I'd rather be aware :)

Absolutely anything from the sign-up process to shipping times, delivery, packaging, customer service, response time, token choice, art style, print quality, my sense of humor, tier content, non-physical rewards - everything! 

One specific topic I'd be curious to hear your thoughts on: I've been playing for a long time, and I think there's two different reasons to buy Magic cards. Number 1 is value, ie you want to play, be efficient etc. Basically, a set booster (or singles). Number 2 is collecting, maybe a nice opening experience, rare bonus things - a collector's booster. I've always been the type of Magic player who goes for Number 1, and you see that in the way I've been shaping this Patreon: very minimal packaging, no complicated add-ons, but good value, free shipping, and reward tiers that easily let you choose the amount of tokens you need. I know other artists have different approaches, and I'm really curious to hear what you guys think regarding this topic.

I've gotten a lot of good feedback over the years but I want to keep sight of how I can improve, and of course I have some blind spots, both as an artist and because I only play Commander. So there's my wall of text. I'd love to hear your thoughts!

Best,
Johannes

Comments

Jacob A Seavello

So, from my standview, there are two reasons people buy accessories 1) cause they need them, or 2) cause they like them. In your case Johannes, it's that we like 'niche things'. A player, if needed, could just write the word 'rat' on a piece of paper, buy a cheap set of sleeves or playmat, and call it a day; their needs being met, but in your case, we are specifically coming to YOU, because you have something 'niche' we want. There are highs and lows to this, and sometimes we get more what you think we 'need' and less what we 'want'. Now the above is in no way an insult on the quality of the products, its more a nuance of the quality of what we are getting in the same product. Case in point, your 'ramen bowl' food token vs. your 'letter on the door' clue token; both are highly useful in standard play, but which one do you think is more interesting--checks that 'this is nice as hell!' box? A token doesn't need to be 'playable' or 'useful' when it comes to collectable 'niche' goods, they just have to be something with that 'chef's kiss' from the creative behind them, something, we only get with and from you as the artist. Me, personally, I request 'unique' ideas, because I have seen some of your work. So I am thinking about what capacity you have within the medium, not, 'hey this will be something used in EVERY deck'. Because, again, if we cared simply about 'I can use this'. We would be pulling the freebie tokens out of the backs of the packs, and saying, "this will do." We come to you, because we want something 'special' and 'fun' only YOU have to offer. The unfortunate part about this, is we get less of a chance to give our thoughts on the creative process: what the token will look like, or the general theme of it, which can all be very random, in the end. Five things that I think will help though... 1) Don't just dismiss a token request because it isn't as 'needed' in the medium. Things don't need to be 'needed' to be desirable, especially when talking 'niche' already 'unnecessary' products, they just have to be desirable & fun. (I will get that 🐇/🐁! Mwahaha!!!) 2) Do additional polls; this includes a secondary token poll so patrons can vote on one of maybe 3 token choices after all the suggestions are given. That way everyone fells like they got some say in the actual process, especially if their initial choice didn't make it. Then do a secondary poll on one of three themes you were thinking about for the token. That way we get more control in the final product and it's design. 3) Offer more options with your standard and sparkly tokens; this is more a ME thing. One thing I personally buy the 10 pack for is the paper tokens, but unfortunately, there is no way to get 10 without buying 10, so offering other options that allow more paper tokens, would help. Like 1 Sparkly & 5 Paper, 5 Sparkly 10 paper, or a 10 Sparkly & 20 Paper deal, would be nice. 4) A little something extra; people do like the concept of 'cracking packs' in magic for that little extra bonus, so including a 'random' bonus sparkly token from your previous tokens would be an interesting way to get in some patrons who came late to the party. Maybe offering 1 bonus mystery token for your 1 in 1, 2 bonus mystery tokens for your 5 in 5, and 3 mystery bonus tokens for your 10 in 10 deal. These could be any token randomly selected from all the original tokens, and would ad some fun to the packs. 5) Remember WHY you are doing all this; MONEY!!! (j/k) you are doing all this, because at some point in your life, you were like, I want to create amazing things, that other people get to see, and I want them to love these things as much as I love them. So in that vein, always try to put the art as your top priority, we came here for YOU and your art, not gimmicks (well... maybe because we also like a bit of Magic, too) but in the end, you, and your creativity are what matters. (If you are reading this, thank you for getting through my entire comment, I know it was pompous & winded)

Syn

Honestly Johannes in terms of everything I'm really satisfied with how almost everything. The way the cards are packaged and sent is great, and I always get the cards with them in perfect condition, and I absolutely adore your art. That said the actual tokens themselves I have two issues with. The first is their smaller sizing from actual magic cards which means when I do put them in any type of deck box they tend to rattle about the case and I've yet to find sleeves that fit them. The second issue follows on from the first that because of their material I find that they get stuck together with static leading to a few instances where I've had multiple tokens on the field and picking up one results in chaos as a few more go with it. This all being said those are the only issues that I have with the cards, and I wouldn't mind getting one token less or so if it meant the overall size of the token could be increased which would pretty much solve both issues but not knowing exactly what production goes into getting the tokens made I know that could be an impossible ask of you. So don't worry if that is the case, as I still love the tokens. On a final note, small bit of a cheeky request but any chance down the line we could get Satyr tokens that depict more close up detailed versions of the ones depicted on Gallia as they're some of my favorite creations of yours. ^^

Zebra Chastity

I've been VERY happy with this Patreon. I originally had reminders set to cancel my sub each month so I could assess if I wanted the next token. I've since shifted to just letting it ride because I love how cool the tokens look, how they feel fitting into my color-coded sleeved token boxes and the excitement of people borrowing them at game nights. Overall though I DO wish the sparkling / foil work was less intense. Your art is the main reason I'm buying so I want to be able to see that more clearly. In some instances it seems to cloud out the frames and text boxes as well. It's never a deal breaker, but an improvement I would like to see. Great work, thank you for the work!

Thomas Anderson

As someone who just found your patreon, having some way to catch up on previous designs more consistently would be really nice. There are particular tokens where I really love the art and want to get a ton of those particular tokens for a commander deck, but I can't. Hopefully the Kickstarter will help with that to some degree, but that also seems to be a once a year type deal, and doesn't include the whole host of tokens you've designed so far.

Jakin L.

I love artist proofs and signed cards and would love a way to get more through the kickstarter, or even an add on to the monthly pledge would be sweet. For the tokens, I totally agree with the other comments here - they are lovely but the foil sparkle is intense, and would be awesome if it could be toned down a tad, but, it’s definitely not a deal breaker. Maybe a slightly bolder text could be nice as well, to improve readability.

Lukas Pierce

As for your two reasons to collect MtG, I do both, I like set boosters, I love getting my hands on alt arts and have bought full sets of the art cards occasionally, but I also enjoy opening the occasional collector booster, even if I know it's usually worth just spending that money on the one chase card in the set that I want I see things like this patreon, or kickstarters for tokens/playmats/prints as the former kind, I know exactly what I am getting and I am getting them because this is the stuff I want And for general feedback I love the minimalist packaging and the delivery has always been good for me, and I do love seeing the recurring characters in your art, though I do sometimes wish there were a reliable way to get the old ones outside of the kickstarters and hoping the one I wanted is gonna be in there, e.g. since I saw your old Sliver tokens I had wanted some, sadly they weren't in the kickstarter (I still loved the kickstarter and love the ones I got there), thankfully I eventually found someone online from whom I got them Not sure if it is possible with your production methods, but the tokens being less wide than cards makes them rattle a lot in boulders (I have a boulder dedicated to the tokens my decks can make) and while I do have workarounds (put cardboard tokens in the free space on the side) they still are the noisiest part of my stuff I take to the commander league, but it is a minor issue to me honestly, but thought I would bring it up and maybe you have a different system I am not thinking of to avoid that

Björn Kimminich

I'm one of those people who even double-sleeve tokens to keep them pristine, and the sparkly ones are fitting "okish" into Japanese sized sleeves. They are a bit too small still. Standardizing their size to either regular or at least Japanese trading card sizes would be awesome.

Excidium Eris

I adore your tokens, they bring a lot of fun to the table, and I like the way they are delivered in minimal packaging with no fuss. I do like that they are smaller and clutter my board less, helps us all when I play a token deck. I'm a type 1 commander player, but I do enjoy splurging for some fluff once in a while - like the odd full-art, alt art or a particulary pretty foil (IF it fits into the budget or was opened in a SetBooster). Or your tokens, that's some really nice fluff!

Roisin Messina

I love how you have things set up. I'm the type of person who don't keep track of shipping, I like the surprise. The only down side is that once or twice I've had tokes gone missing in the mail, but contacting you was easy and everything was handled.I don't have much of a complaint as I do a curiosity question. What is the best way to store them? Since they are thicker that take up more space faster, not a complaint though. As of this point I have 2 containers just for my shiny token alone. lol

johannesvoss
>>123316420

Thank you so much for taking the time to share this detailed feedback! It really means a lot to me. Please also excuse the delayed response, I'm in over my head with some projects currently but this really means a lot to me. Especially what you're saying about niche vs need - it's really easy from my end to lose track of why you guys go for my tokens specifically. The fact that I play so much definitely helps with that! I really appreciate the feedback and suggestions. Lots of really good stuff in there, I've thought about the "cracking packs" thing a lot already and I think I'll find a way to implement that somehow. The additional poll is also a fantastic suggestion, and I hear you on the different packages. I'll run the numbers on that and see what I can come up with :)

johannesvoss
>>123325298

That's so great to hear, thank you! I've noticed the static-sticking as well. I'll work on improving them :) And YES the satyrs will have to make a comeback. In fact, I'm brewing a Gallia deck right now, so I'll need some of them pretty soon!

johannesvoss
>>123331204

Thank you so much! I appreciate the honesty - I'll keep working on them to get the best balance of sparkliness and clarity :) It makes total sense that you're here for the art, I'll try to not lose sight of that simple fact. Thank you!

johannesvoss
>>123344213

Hey, thanks so much for your feedback! The Kickstarter will definitely help you with that. I hear you on particular tokens - I'm also working on a cardboard collection that'll bring a whole set of my full color art into a single box that should cover basically everything you need for Commander :)

johannesvoss
>>123376168

Oooh, you mean like an option to get them in higher tiers, monthly? That's a cool idea, I'll have to look through my inventory if that is possible with the stock I have, but I love that! And thank you on the feedback regarding readability - noted! :)

johannesvoss
>>123385574

Hey Lukas, thank you so much for the detailed feedback! I've definitely noticed a bunch of people mentioning they wish there was a more reliable way to get the tokens. I'll give building a shop another good look. I've shied away from it so far because it is a lot of logistics, but it seems like it'd make a number of people happy :) The rattling is interesting to hear about, I use Gamegenic deckboxes for all my decks which are soft on the inside so I haven't noticed that! A few others have mentioned the size as well, so I'll give that another look. Thanks for taking the time - I really appreciate it!

johannesvoss
>>123463329

Thanks Björn! This is something others have mentioned as well. I'll look into what options I have :)

johannesvoss
>>124035154

Thanks! :) YES I do really care about everyone getting their tokens, so I always try my best to stay on top of that. Regarding storage, I have them in those normal long cardboard boxes, and the ones for playing have an extra deckbox I transport them in!

Anne Farmer

I love everything about this patreon! It's something I look forward to every month, thank you!! I think the only thing I'd like is a way to buy/pick up past tokens I missed before signing up!