Ok, so this happened (Patreon)

Yeah, I am guilty in this situation too, but I'm not a tech-support guy, who will guide you click-by-click how to operate your e-mail. Also, there may be a language barrier, but if you're going to the internet, please speak the common language good enough to clearly describe what you want. 

And yes, my ass is on fire right now. Pass the extinguisher, please.