Charge up front - how would you feel about it? (Patreon)
Content
Hey!
First as as side note to those who haven't been able to read my latest posts:
Diminishment's prologue is estimated to be done sometime around the end of June. The free public version will follow as soon as I'm confident that it's stable & bug free enough for release. For those that are not aware, Diminishment is an RPG maker MV "game" I've been working on, that has interactive(QTE) video cutscenes in it.
And on to the main subject: I just noticed Patreon has enabled the charge up front feature for all creators now.
TLDR:
Positives:
- More fair to the ones paying
- Prevents fraud
- Prevents "hit & running"
Negatives:
- Prevents "Trial" runs
- Chance of getting charged twice in a short time frame if pledging near the end of a month
- Would raise the the stakes of pledging
- People would be unlikely to pledge at the end of the month
- Increased chance of refund requests (due to above points)
- The change is permanent
- Would probably cause people to do charge backs, which might cause other problems
...All that really makes it sound like a bad idea! Why am I even considering this. No matter how annoying all the bots & fraudulent payments are, I'm not sure if it's worth it. I think I'd at least want a solution for the double charge thing before going forward with this. But I already wrote the whole post before listing all that, so might as well post it at this point I suppose.
Due to the nature of the subject, this poll is public.
Firts a quick explanation how it works:
As it is now, patreon does not charge you anything at the point you initially do your pledge, instead, you get charged at the beginning of each month.
With the charge up front feature, patrons would get charged immediately at the moment they make the pledge. Unfortunately they'll also get charged at the beginning of the next month, so if you make a pledge near the end of the month, you might get charged again in a few days.
The charge up front feature does not affect current patrons, unless you upgrade your pledge, at which point you will be charged the difference immediately at the time you do the change. And if you cancel your pledge, it would obviously also affect you.
I'm tempted to turn it on, just to prevent all the spam from fraudulent/fake/bot accounts I get every time I make a new post. But this change would be permanent! If I do it, I can't go back. And at the same time, enabling this would prevent people from doing "trial" runs. As in checking what I have to offer, before committing to a pledge. Which is nice. Although it also enables "hit & running", where some people pledge for top tiers each month, and withdraw their pledge before the actual payment.
However, since this thing has exceeded my expectations (A huge thank you to all you patrons for that!), I'm not too concerned about the hit & run thing, since not that many are doing it in the end. Well, I'd of course be lying if I said it wasn't annoying. But my main annoyance comes with the people who use fake credit cards/bots. Mainly due to the e-mail spam, and making it harder to predict the actual amount received each month.
So, what I'm asking is, how much would you be against this change?
If I do set this up(I'm currently leaning on "No"), it would happen at the beginning of a new month.
I'm a mostly on the fence due to the trialing thing, and the possibility of people getting charged twice in a short interval, if they pledge near the end of a month. Basically I'm pretty sure this would increase refund requests by quite a bit. But on the positive side, it would eliminate fraudulent payments and the "hit & running". Well I imagine the people doing the fraud would not see it as as positive.
So even if everyone was absolutely fine with this change, I'm not entirely sure I'll do it. But I figured a poll would at least give me some perspective to how inconvenienced people would be. And as I said earlier, once the change is made, Patreon does not allow reverting back to the normal system. So it would be permanent.
Thanks for reading, and I hope you have a good weekend!