RANT: never order from The Pokémon Center. smh (Patreon)

this is a rant that doesn’t pertain to my art so ignore this if you’d like, but damn, just gotta get this out there.

if you DO order from The Pokémon Center please QUADRUPLE CHECK your order details- including the address!

as you guys know, i moved, and as a result, i realized about 5 seconds after placing an order for some pokémon cards that i ordered to my old address by mistake. no biggie, right? it isn’t even processed yet, i’m sure i can just cancel.

wrong!

it’s actually entirely against their policy to cancel orders, much less to change the address, no matter how long it’s been since the order was placed. i was getting ping-ponged through customer service hell only to be sent copy and pasted terms i’ve already read.

so some lucky recipient is getting some pokémon cards. 🤦🏼‍♀️ there’s still a couple things i can try, like having the order sent to a fedex pickup spot or filing a dispute with my bank as a last resort but…. i’m mad. it shouldn’t be this much trouble.

may this be a warning to anyone else who peruses TPC.