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It's been 3 months since the last device was shipped and both postal services, in origin country and destination country, don't know where the package is. Basically, it was most likely stolen.
Unfortunately, due to how it was ordered (from the store to Europe, and from Europe to my country), I won't be able to get a refund because it did reach its destination to Europe from the store, just not to my country. Needless to say, I will never order that way again, it's too much of a gamble.

In order to serve the persistent Redmi K60 Ultra community, I've invested in another device, this time from AliExpress to have some kind of delivery assurance.

Thank you to everybody who stuck for so long, and I hope this decision will satisfy your investment as well.

Igor, Xiaomi.eu Lead Dev.

Comments

Donavan A

Sorry for the loss but thank you for the service

Eduardo Rodrigues

It's great to see your commitment to offering such good support. I hope that this time everything goes well and the device is delivered without any problems.

xiaomieu

I was really hoping that the device will reach me eventually (it's rare that it takes longer than 2 months, but it happens sometimes). But 3 months is pretty much a lost cause. This is what happens when people are not punished, uhm, severely.

Jens Iwersen

AliExpress 😱 oh oh 🤣🤣. Well, it will go wrong 😉.

Kaia Jarvis

I got my 13t Pro global from AliExpress. Had zero issues. Got it for way cheaper too because they had an oversight in their coupons and discounts 😂

Jens Iwersen

Yes, that's correct. AliExpress has become more reliable recently. Compensation for delayed, defective or undelivered goods is also quick. So the delivery will be fine 😉.

xiaomieu

I've been ordering from AliExpress for so many years that I lost count and even was an affiliate for a while. In 95% of cases it's perfectly fine. They also cooperate with my postal service, so deliveries are usually fast.

Balcan Gsm

Thank you for yours effort. I hope this time everything will go as suppose to be.

Benjamin Steurer

Is there any way to help you fixing the issue in advance? I really can't imagine living with this problem for another 2 months+ as it's just a pain with my headphone, watch....

kaiquan hue

had you tried find local seller? maybe there will have second hand

xiaomieu

Second-hand Chinese models are not common here... Local sellers don't normally sell Chinese models either.