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Hi patrons,Thanks for bearing with us on this one. It probably won't take long for you to realize why we were a little concerned about publishing this during the middle of the holiday break.To give you some context for what you're about to watch, this is a follow-up to a story we first published in 2021 in which we investigated the working conditions at two outsourcing studios in SE Asia. In short, we discovered that while there was some real progress being made to address the long stretches of mandatory overtime (also known as crunch) that was expected of employees at games studios in the Global North, those same discussions were not inclusive of outsourcing studios based in lower income countries.I spoke to artists working at Lemon Sky Studios in Malaysia and Brandoville Studios in Indonesia and found a similar story unfolding at both: artists were routinely working late into the night, or over weekends, in order to complete totally unrealistic deadlines. And this overtime was, of course, also unpaid.Anyway, we published our documentary and there was some limited discussion within the industry in response. But in the end, nothing much changed. Both Lemon Sky and Brandoville continued to secure contracts from big video game clients without any attempts to improve the working conditions of the artists doing that work.Business as usual, then?

That was until last year, when Brandoville Studios shut down and the aftermath of that having happened, several employees came forwards with the most shocking allegations about the way in which they'd been treated behind closed doors.

One of those employees, a game artist called Christa Sydney, sent me a video in which she could be seen slapping her own face one hundred times. She told me this had originally been recorded at the request of her boss and as a punishment for having underperformed at work.We would spend the next three months investigating Brandoville once again and what we uncovered here is, in my opinion, one of the worst examples of workplace abuse in the games industry to date. This is, at times, a violent story and an upsetting one. But it's also a story in which a group of people realize that through their solidarity they possess much greater strength than the person who abused them. My hope is that by sharing this documentary with you today, that solidarity can be extended across the globe.Because here's the other thing about this story! It should have already been one of the biggest scandals of 2024. This has already gone viral in Indonesia and there have been attempts to get this in front of the wider games industry too. But so far, almost nobody outside of SE Asia seems to realize that anything has even happened.

Why is that exactly? And if this story had unfolded within an American games studio, or a British one, would it have received such a muted response? We'll want to talk about that as well.Anyway, this is another big investigation for us and as is always the case in these moments, we simply couldn't have managed it without the support of you, our patrons. So thanks for that and I hope you find some value in the work we've been up to here.Watch on YouTube

Watch on Nebula

Files

100 Slaps: The Breaking News The Games Industry Ignored in 2024

Almost four years after our reporting on the games industry's unseen crunch at outsourcing studios in SE Asia, Chris received an email that demanded we return to this story once again. Support us on Patreon: https://www.patreon.com/PeopleMakeGames Created by Chris Bratt: https://twitter.com/chrisbratt https://bsky.app/profile/chrisbratt.bsky.social And Anni Sayers: https://twitter.com/anni_sayers Stock footage: Getty Images (Jakarta, Indonesia | Video supplied by Anadolu via Getty images) Music & SFX: Epidemic Sound 00:00 - The biggest games story you didn't hear last year 02:35 - What we reported in 2021 04:22 - The games industry's lack of response 06:12 - How Christa joined Brandoville 07:24 - Cherry's behaviour worsens 12:49 - My emails with Christa from 2021 13:24 - Christa defends Brandoville from PMG's reporting 15:14 - Brandoville is a part of the games industry! 15:46 - Things escalate once again 21:21 - Cherry's punishments become more physical 27:01 - Financial abuse 31:23 - Syifa's story 37:27 - Brandoville shuts down 39:35 - Christa escapes 41:24 - No viral, no justice 42:21 - Where are we now? 45:40 - Why you haven't already heard this story 48:10 - Support PMG on Patreon!

Comments

John Nolan

You guys really do your best to fill a void that desperately needs to be filled. You bring an empathy that is all too rare. I am proud to support work like this.

Luís Machado

Documentaries like these are one of the reasons why it was no brainer to support you over here - this is what journalism is all about. May investigations like these drive actual change in the industry one day.

Adnan Mirza

This is fantastic journalism in a world that this is type of journalism is becoming rarer. This is why I'm proud to support you guys. Amazing video production by all involved!

QubaXR

It's not a company, it's a cult. Game companies outsourcing work to an abusive cult.

DukePebbles

Yup, some of the abuse detailed here is almost a carbon copy of stuff you hear in cult documentaries, especially "self help" cults like NXIVM. Cherry saw her employees like her slaves.

Charlotte

Yeah, it's total cult behaviour. Maybe "cult" is an overused word these days, but this literally has the hallmarks of a typical high-control environment that people in cult studies have identified. A cult can masquarade as anything -- a religion, a political movement, an acting class -- and here it's a company.

L

Baffling to me that abuse like this could even begin and not be quickly noticed. I hope this pushes others to tell and share these stories. PMG are one of the few where every story is worth your full attention. Thank you. P.S. Please link Nebula in the post or upload directly to Patreon then link each video platform in the post above the write-up.

People Make Games

I've started to get more and more requests for this, will do! Added a link at the bottom of the post. Thanks L :)

Joshua Palmer

Superb work on this horrendous story. I've appreciated (was going to say enjoyed but that feels not quite v right with some of the stories) the channel content for a good while, but this made me join here. Have you reached out to any larger left wing media outlets (I'm thinking Novara) to try and increase the story's reach?

Nicholas Caldwell

Ditto! This and the Roblox story are journalism at its finest.