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I'm not sure when it started, but at some point last month I started getting messages from users that the site was down. I would check the site and it would be fine and working normally. As far as I can tell it still is. That said, for reasons no one has been able to pinpoint, some users can't access it depending on a variable set of conditions.

First of all the baseline fix that I have found with my phone is to access the site using wi-fi. It seems to work perfectly normally on every device if accessed over a wi-fi network.

Everything past that is just speculation from various users, but here it is:

You can add more DNS thingies to your DNS thing. (I do not know how to do or explain any of this.)

Sometimes using a different browser will fix it. Chrome seems to be one that doesn't like the site at the moment.

Adjusting your VPN setting helps some people.

Turning off your VPN for the site helps some people.

There are probably other things but I can't remember all of them.

I hadn't experienced any of this because I only ever use wi-fi to access the site unless I leave the house and I hadn't been anywhere in months. Recently I have left the house a few times and tested things. My mother's phone, which is much newer than mine, can access the site. My Iphone SE can't. No changes will fix it that I have tried. It simply can't do it and I don't know why. Over wi-fi it's perfectly normal but over a cellular signal it won't work.

So there it is. If you happen to be an expert at these kinds of things I welcome your insight.

I have absolutely no technical understanding of the internet anymore. I haven't studied anything to do with any of it for over a decade, so I can't troubleshoot outside of very obvious baseline things. If turning it off and on again doesn't work I have to go find an expert.

Just as sort of a general note, if you contact me with some kind of technical issue please include anything that might be useful information. If you only say the site is down I have nothing to take to anyone who might be able to help. Things like your location, browser, device, VPN, or what have you might be something that could help if I can also find help.

Anyway, in summary, you should be able to visit the site over wi-fi regardless of platform or device. If anyone was having trouble I hope that helps you. I'm sure at some point the site will just randomly start working over cellular again. I had the exact same issue with TFWiki a while back and eventually it sorted itself out.

If you want a more reliable way to speak to me about this my general use email is betweenfailurescomic AT gmail. com You can contact me here but Patreon is terrible about actually notifying me of things.

Anyway, I need to get back to making the page for tonight. I hope I see all of you there when it posts, or tomorrow at least.

Comments

Steven Webster

I had this issue with this site and one other. Calling my ISP worked!

Joseph Bonnar

I use multiple browsers, so I checked on several. I had no problems. One thing to do if you can't connect is to turn off any extensions or addons you might have and see if that helps.

KingCroissant

I’ve had trouble accessing it before on mobile, but never any trouble from my desktop. I just assumed at the time that it was my phones issue

Ellie

Does anyone know what error message people are seeing when they can't access the site? I asked my boyfriend about it and he said "maybe it's a DNS thing" and "maybe it's a weird routing thing" and asked about error messages. I am not having the issue myself.

Jim Castriff

I've seen this sort of thing happen to Questionable Content a few times. It's usually a problem with local proxy services, i.e. whichever company in a given area runs the software that connects clients (phones/computers) to servers across the web. This isn't my area of expertise though; if I were you I would just contact the company that does your web hosting and ask them to look into it.

Kyle Sternquist

Thank you for the update. I only read comics on my tablet, and I was a little worried. Same thing happened to Misfile, oddly enough

Man in Black

I haven't had a problem accessing the site yet

Alx

No problem on my side. I'm definitely not an expert, but I have some basic knowledge in network/troubleshooting, so here are some questions that could help narrowing down the issue. Are your mother's phone and yours on the same cellular carrier? Are they both iPhones? What happens if you make a hotspot with your phone and try to access the website from another device? Could you post a screenshot of the error you get on your phone? With all the brains around here, someone is bound to find something !

Emanuele Barone

If some entity has flagged your website as adult, the recent rounds of legislations around the world on having to age-verify might interfere with access as DNS services start having trouble offering routes in contexts where the applicable jurisdiction isn't clear.

Andrew Raver

Accessing the comic site through WiFi works just fine. Trying to access it on my mobile network I get the error message, “Safari can’t open the page because the server can’t be found.” Tried clearing my search history and still got that error. So it’s likely due to some kind of security flag that got changed recently.

awgiedawgie

No interruptions for me. So I can't be of much help.

Alx

What is your phone provider? If you hotspot your phone network to a PC, it's the error carrying over to the PC?

Robin

It's the opposite for me, it doesn't work on my home wifi, but if I switch to cellular, I can reach the site normally. I'll do some digging and see if I can find out more

Robin

Alright, pretty sure it's a DNS issue. My home network was using whatever DNS server my ISP automatically gives me, which for some reason doesn't know about the betweenfailures.com domain name anymore. If I override that to use the ones from Cloudflare ( https://one.one.one.one/dns/ ), it starts working again. So this would be a fix. I have no idea why this happened in the first place, but the fault lies with some DNS server(s) somewhere out on the internet

ValdVin

I'm having no issues getting to it, so no advice (helpful or (usually) otherwise) from my connection.

Perfesser Bear

I just came from there (01:00 EST Wednesday morning) and it seems to be working fine. I did have to turn of my VPN earlier this week but most sites don't like it (they WANT to be able to spy on me).