LIVE STREAM TROUBLE (Patreon)
Content
Hey Everyone, Last week I was trying to do a Live stream on our usual Crowdcast page and no one could hear or see me. I ended the stream hoping that you could at least watch the playback. That didn't work either. I send a letter to Crowd Cast and this is what they said,
Hi Dan
I know you had some issues with Crowdcast last week.
I wanted to reach out again to personally acknowledge the significant disruption you’ve faced recently with Crowdcast. We deeply regret the impact this has caused and appreciate your patience and understanding in your communication with us.
These have been caused by a third party that we put our faith in, but who have let us down, and by extension we have let you down. We realise the decision to use this provider was on us, and we engaged with them believing they were the best possible option for Crowdcast. After a thorough analysis of options, we’ve made the decision to transition to a more reliable, and very much established, service provider. This move is aimed at ensuring a much smoother and more stable experience for you and your audience. We’re confident that this change will significantly enhance the quality and reliability of our service and mean no future disruption.
The migration to our new provider is already underway, and we expect to complete it within the next few weeks. During this transition period, we are implementing additional measures to minimise any potential impact on your events. Our team is closely monitoring the situation and is fully committed to providing you with the highest level of support to ensure your events run as smoothly as possible.
We truly value your partnership and are grateful for your continued trust in us. Please don’t hesitate to reach out if you have any concerns or if there’s anything more we can do to support you during this time.
So we will see how this turns out. But I Made a Stream yard account and think this will be the best thing for everyone. stay tuned....
-Dan