Home Creators Posts Import Register Favorites Logout

Content

Hey folks, K here.

We've gotten a lot of emails recently from new patrons saying that our audio hosting service provider, Fireside, isn't recognizing the email address they're inputting to get their individual show feeds. If it's happening to you, you're not alone.

I do not know what is causing the issue, I have no control over how frequently it refreshes its database of authorized emails, I cannot manually authorize you to get a per-episode feed, and the Fireside developers don't respond to support tickets about this. I'm as powerless as you are, and all I can do is spend a lot of time each week responding to emails saying pretty much what I've just said here.

The primary way to get premium Duckfeed shows will always be the feed that Patreon provides, with all of the premium content in one location. The individual feeds were always a hack, but I'm going to go into the text of our campaign and downgrade them to "an unreliable optional way to hear our stuff".

I apologize if you are only interested in one show and don't want to have a feed with other stuff in it. You still have access to the content, but cannot get it in the ideal way. Patreon has promised that an in-house solution that doesn't rely on external developers, but I don't have any clue what the timeline is for that.

Comments

Jimmy Wilkinson

Fwiw, I know it's a bummer changing podcast apps, but Pocket Casts allows for searching within a feed, so anyone affected can essentially filter for the show they want.

Ashton Green

One temporary solution would be to give each show a unique tag that people can filter by. Right now, you can't filter something like ES for Exquisite Suffering, because it finds everything with the letters ES. But if they were in brackets, or given a leading and tailing character, then it would be much easier.