Regarding Patreon Login Errors on the Voxta Cloud Portal (Patreon)

Some users are experiencing an "access_denied" error when logging into the Voxta Cloud Portal with Patreon. The error states: "Please verify your email address through Patreon before logging in."

This issue affects some older Patreon accounts and is caused by a problem with Patreon's email verification system. It is not a security issue with your Voxta or Patreon account.

To resolve this, you must force Patreon to re-verify your email. This can be done by changing the email address in your Patreon account settings.

Instructions:

1. Go to your Patreon Account Settings:

   https://www.patreon.com/settings/account

2. In the "Basics" section enter a different email address to trigger a new verification.

3. Patreon will send a verification email. Click the link in that email to confirm the change.

4. After successful verification, you will be able to log in to the Voxta Cloud Portal.

If the issue persists after following these steps, please contact our support team for assistance. Thank you for your understanding.

• The Voxta Team