Home Creators Posts Import Register Favorites Logout

Content

Okay, so looks like if some people are still having troubles with declined payments...follow these steps:

1. Contact your card issuer to confirm the charge is valid and retry that card

2. If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:

Hope this helps, more art to come soon...

Files

Comments

Rick2tails

what worked for me is canceling my membership. and trying three different cards before the 3rd worked. Patreon is REALLY broken. I suggest considering other options that are out there at least in addition to this broken service

Soanorc

Similar story. To clear the issue I had to clear the charge with my credit card company, cancel my membership, and re subscribe.

Maciej Korzeniowski

Patreon tripped over its payments _again_ this month - when I clicked the helpful suggestion of "retry payment" it suggested the $1 something tier instead of the $8.50 one I was on. :facepalm: At least the billing history had the right thing so all sorted now...for another month.