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If you are eligible for the November 1st free Alter Sleeve, you should have gotten an email about how to redeem your sleeve. Unfortunately, there is a problem with the coupon code, and the sleeves are not correctly appearing with free shipping. Because of the long weekend, this will not be fixed until early next week. I'll let you know as soon as the codes start working again. I'm sorry about the inconvenience and thank you for your patience and support.

Comments

King_Vire

Yeah sadly I can’t even redeem this or last months coupon. It just sends me to your alter sleeve page but I can’t click on any of the sleeves. Though I might also be dumb.

noob247365

Clicking on the sleeves doesn't work. For whatever reason, clicking the code simply adds it to your cart. My recommendation is logging in (if you have one, it's not necessary), then clicking the link, then looking at your cart. If there isn't a cart icon in the upper right, their site may still be having issues. Everything worked fine for me (I suppose aside from shipping discounts)

King_Vire

Oh thank you it wasn’t ever showing anything in my cart or showing anything was added to my cart. It only showed it once I went to the checkout page.

SaltyBrocolis

Hello ! Issue here, altersleeve ask me to pay 3€ extra for delivery, was it aswell the case before ? I dont remember this.

Cardboard Crack

Yes, this is one of the problems I mention above. Do not pay for shipping. Please wait and hopefully it will be fixed soon.

Mike Dice

What should I do if I received the wrong alter sleeve for September? It looks like it was for a different Patreon creator who I don't support.