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Hi all! Some pretty rotten news to report- about a week ago, without any warning, my computer stopped working. It was doing nothing in particular, then it was frozen, then it was off. It was so off that it would never turn on again. It was so off that the entire hard drive corrupted, and the computer fixing guys who I gave it to 5 days ago have finally conceded that all of my data is completely unsalvageable.

So! What was that data, and what was I smart enough to back up? Surely I've been backing up Wall World??? The answer is of course, of course I've been backing up Wall World. Not just sporadically dragging it onto an external drive either, but automatic back ups- something I've never done before, but should theoretically be always all the way backed up.

In practice, it was not all the way backed up. Nothing too major in terms of animation, but for whatever reason, the most recent shot or two were not there. A few week's work. Frustrating, because it's a shot I was already not enjoying and dragging my feet on- it's a difficult one and not a particularly interesting or rewarding one- and coupled with a week lost to trying to fix my computer, getting a new computer, setting up a new computer- I've functionally lost a full month of time. BUT that's really a drop in the ocean for a project this big, and animating a shot a second time is usually quicker, since I've already done all the problem solving.

What I HAVE lost, which is much more significant, is sound.

All of the sound design and music for Wall World is made in tandem, in Ableton Live. The Ableton Live file was safely in the backup of course, but that's functionally just a list of instructions that say "the splat sound will start here, it has an echo on it".That splat sound is generally not exclusive to Wall World- so instead of putting it in the project folder, I would put all the splats and boings and bonks in another big folder of ever-growing sounds that I pick from for all my films and music. And THAT folder, well, I apparently haven't backed that one up in four years.

Thankfully, what I DO still have is the exported version of the audio track so far- everything flattened into one file. I had not mixed most of it properly because I was going to go back and fix it up later- but now most of the source files are missing, so the un-exported version is now a swiss cheese of missing sounds. If swiss cheese was about 70% holes- so very bad value swiss cheese.

So going back and changing any audio can now only be done in a very limited capacity, and re-using any of the sounds or instruments later in the film just got a lot trickier.

Still, that's all stuff I can ignore for now, and I've already started re-animating my lost scene (hopefully better than before?)The best thing I can do is power on and not let it slow me down. I feel awful that I've effectively done negative work this month, on your dime, and I hope I can make it up to you!

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Comments

felixcolgrave

tl;dr: lost one month of animation/time, lost most of the editable version of the film's audio, the rats are still happening, sorry and thank you

Thomas Schneider

Hmm. I have three levels. The first is the computer itself. The second is local backup, on macOS it's Time Machine. This backs up every hour. The third is a cloud backup in case my entire home is destroyed, backblaze. Maybe now would be a good time to switch over to macOS and set up local TimeMachine and a cloud service.

Secret Crab

My heart skipped a beat until I read that you DID backup automatically ! Very sorry to hear this, these are very annoying obstacles to be confronted to. I wish you the best of luck for redoing that shot and hope the sound thing is not going to be too annoying down the way. Thanks again for all your work !

Xavius Night

An offering of hugs is placed on the altar of Computer Troubles shared between us all

Fenmirth

Computers dying is my worst nightmare so this SUCKS, i feel for you, glad you have backups!

Wander

Sorry to hear it, man. I'd imagine most of us who support you are just happy to enable you continuing to work and not too fussed about how long the current film takes to cook. It takes as long as it takes and it will be done when it's done. As others have said, it really might be time to consider getting *everything* backed up. Backblaze has already been mentioned as a good option, which I would second. It's available on Windows and macOS. I'm sure there are other options out there but Backblaze is probably the most affordable, currently.

Baker Tony

It happens, as an IT tech I have a lot of empathy for your situation. Everything breaks at some point, you never know when but it's always smartest to be prepared for when it happens, not if. I have more than enough patience for people so deeply embroiled in the creative process to understand they need the time and space to clean up messes like this. So for the release window of Wall Word? Eh, don't care, it'll be done when it's done. To make up for it? I'd say make sure you have proper storage set up for all your process critical animation assets. And not just "Oh, I don't really care if I lose this one bleep noise," no, if it was used anywhere, it goes into the safe storage. View your computer as your workbench, and your storage as your library. If the place you work at blows up, everything there is essentially lost. So you gotta set up a new workbench and grab copies of your stuff from your library.

OnDragi

Oh man, that’s rough. Sometimes when I’m sad I watch a certain music video for a song called Source. It was animated by this Felix guy, and the animation is an absolute banger that always cheers me up—you should give it a watch too! 🙃

Draygone

When you say the computer guy said it was fucked, was it a data recovery guy or just a local IT guy?

Dalmeir

The fact that you backed it up as much as you did is the opposite of negative work in my book. My dimes are well spent! Computer troubles are inevitable, but your forethought has essentially saved the project!! I'll wait as long as I need bud, keep up the great work ♥️

Dannie Lennard

Sorry to hear the bad news, mate. If it's any comfort at all, don't stress about us Patreon folk. Only an arsehole would complain about it. I'm glad the impact on the film (as bad as it was) was not worse. Still looking forward to watching the completed film.

Spooky Silver Eyeball

Oh man that's highly unfortunate! My sympathies on losing your work - I've been there before and it's just a shitty situation.

Elly Wade

As if we are sitting here tut-tutting about our dimes!!! Don't apologise, that's so rubbish. And well done for staying focused through it all

Christopher smith

That sucks but I'm glad you were able to salvage most of the film. If anyone can figure a way out of this mess it's you!

Shawn Moore

Rest in Pieces animation machine. Good luck Felix!

KC Green

Well, all right, I piece your rats back together. It’s no trouble, sir. I’m the rat-piecer-backer.

Verteiron

Well that's terrible. I'm sure you're getting tons of unsolicited advice on how to make sure this never happens again, so I won't pile on, but accept my sympathies.

SeeGeeArtist

Actual nightmare. I recently pulled a couple all-nighters for a personal motion graphics project in DaVinci Resolve and one small change in the fusion comp kept crashing it. Took a few crashes and a reboot to finally figure out what was breaking the proverbial camel's back, but I didn't end up losing anything like you did. All those source sounds... RIP

Aladite

Dang, that's awful to lose what you did, but thank goodness most of it is salvaged!

Christopher Rutledge

that sucks! i hope that in revisiting the scene you were not enjoying working on you manage to find some way to make it more fun for yourself. sry about that, really frustrating. but dont stress on our behalf, i think we all understand :^)

Shaggy_One

Have you considered a forensic data recovery on the drive that got corrupt? May be worth the trouble to recover the audio at least.

Shaggy_One

This is the question I have. A service desk or IT guy is going to have far fewer tools to dive into the actual data than a forensic data recovery guy.

Blue

Oh this happened to me with an ssd last year. Believe me, this kind of thing is more common than you realize!

Tomas

My heart goes out to you. I wish you the best of luck. As for the audio track, maybe there's an audio wizard out there who can isolate the sounds from the audio file, or track them down again online?

Arthur EON

Sorry to hear this ! Best wishes 🍃

Seltzire

Think this is a hard learned lession to back up your major effects and resources as well. You never think to, it's not like it's as important as the actual projects, but then you don't have them and it's like the foundation of your mansion stopped existing and it's floating or clipping through a mountain beond your reach.

Josie Kinnear

.... I always think that there will be a way to find what I've lost from my computer. I need to start backing up things much better than how I do it now! Thank you for the inspiration! And let me tell you my entire family are such huge fans of years Felix!!! ✨💖

Tee

Hey Felix don’t beat yourself up ❤️

Caleb Sullivan

You poor talented soul 🫂 my condolences for all the hard work that was lost 💙

Marigold

I joined just to know. That was a cruel title to leave casuals on the hook for.

Aii Flame

Don't worry, good work takes time including hiccups.