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How To access the traceables/ videos/ Supply list

1. having issues logging into the video try these steps

a. log out then in of both Patreon & Youtube ( I have to download my patreon videos on YouTube so you must log in and out from there )

b. if the above doesn't work shut log out and shut down the computer or device for a few minutes then log back in.

c. if you continue to have issues please reach out to Patreon support- or even ask others on the Facebook group who might have had similar issues I am not the tech person for this.

Also this is VERY important ONLy sign in with the email you signed up for - you try to login using a different email- Patreon thinks you are 2 people and will charge you twice- be aware of this!!!!!

How to access the traceables/videos/ supply list etc.

I have posted above what Patrons see- because I have access to see this- If your not seeing the bar this way your either on an app on your phone or iPad- then you have to scroll to the right where you see Month and then you get the search bar!!!

Traceables/ Exclusive videos or anything: Look for the search box with the magnifying glass icon on my home page of my Patreon- this is a tiny rectangle box on right side  type in key words and then hit Return on  your computer or iPad in this box type for anything you need to type in keywords to access traceables, videos etc. FYI for the traceable that goes with exclusive tutorials look for the TEENY TINY Paperclip with words next to it that end in PDF. you click on those and then you can download the traceable.

Also look at "collections" tab and see the tutorials are categorized into them. 

1.  IN search box with tiny magnify glass type in : traceable,  then type in a keyword like " bunny traceable " or " christmas cards" OR go the the " Collections " and click on them to find tutorials as well! The collections are just that some say " flowers" some are "watercolor techniques " etc.

2. for PDF file : once you open the traceable page- then click on the words next to the paper clip icon. they will look like this " bunny traceable PDF"  then the traceable should download onto your computer or Ipad, etc.

3. download the traceable to your desktop and print if you have a printer. or just use on iPad

4. to trace you would need transfer ( I use Saral transfer paper)  paper- ( I have a link to this supply in every tutorial on my YouTube and exclusive videos ) place watercolor paper down- transfer paper on top then your traceable - take a ball point pen and trace image- the graphite paper transfers image onto your paper.

5. If you do not have a printer/computer you can trace from your iPad.

6. you can also trace image another way if you have a Lightbox- first place download on light box then watercolor paper and trace this way.

VIDEOS & supply list:

when I post a video all you have to do is click the video- then click the words Youtube in right bottom of video and it pulls up like a Youtube video - from here click the V under the words " show more" and the description box drops down and you scroll downward to see supply lists and links to purchase.

For finding a specific video do the same as looking for a traceable - go to the search box on right side of my homepage- its a tiny rectangle with a tiny magnifying glass in it- there type in Key words to find your image i.e. " Christmas cards" , " abstract landscape " etc.

To find Chat - look on the left side of Patreon you will see these bubble like icons from there you can find the chat- for Paint my photo- you will see a chat with that title- thats ONLY for posting pics for that. The other chats are for chatting!!

Thank you and I hope this answers any questions

Files

Comments

Cornelia Gray

Thank you ,Ellen... I have been wondering how to search... I never got on my artists pages.

Patricia Trompeter

Omg why can’t I understand this! Senior moments are hard. 🤦‍♀️

Kelly Flowers

I just got declined to join your Facebook group Ellen 😒 i’ve never been declined from a group before and I’m a patron member! Do you know why?

Rhonda DeHoff

Kelly - it may have been because your responses to the questions were not correct. Can you try again and verify your responses with the patreon email sent earlier for help. Thanks

Kelly Flowers

It asked me what my favorite food is there a wrong answer?

Kelly Flowers

Oh I see there’s two emails about Facebook the one I was looking I didn’t have any of those answers!

Magaret

Still can’t navigate this. Perhaps an age thing.

Ellen Crimi-Trent

are you using a computer or iPad and phone? using a computer other than app makes it easier.

Ellen Crimi-Trent

if you did not answer the questions correctly I have to decline - just go back and redo it with the correct answers from the email I sent- this keeps it for patreons otherwise others who are not patrons will try and join.

Ellen Crimi-Trent

its NOT your favorite food its MINE did you see the email on what the correct answers were?

Kelly Flowers

Yes, I had not seen that email that had your answers. I just went to the Facebook page after reading about it here. I am in now. 😊 I can’t believe pizza isn’t your favorite. Lol

Magaret

using a computer

Jamie Lennon

I have an ipad and also don’t have a search box.

shirley liotta

Answer the question: potatoes and 22

cindy mccusker

I cannot type anything in the search box. Please fix, I'm looking for trees.

Ellen Crimi-Trent

You should be able to - I can on a browser- if your on the app log out go on a browser like safari

Ellen Crimi-Trent

there is nothing wrong with the box- did you type in key words? like fall trees , xmas tree?

Pamela

Thank you.

Suzi Kirk

Hello! I’m brand new and feel like I just jumped on a moving train! I’m not a FB user bcuz I’m not a fan of social media. Except maybe I am, YouTube, Instagram ( where I found you) and I do have a never-used FB page. Until now. I’m old, please forgive the rambling note. I’m so excited to start on this art adventure. Finally, my question: is there a beginning YouTube class? Like very basic? I see how to order the supplies you recommend. Hope I can find my way back to these comments….😅

Suzi Kirk

Thanks so much! Now I'm struggling to get to the supplies list, thought I could do it. I'm reading your instructions, tried it while using the app, both IPhone and IPad. I'm now trying through your website on my laptop. Hope this works. Otherwise, I'll just pick up a few supplies from your mention of them in the Christmas card, bird house. I'll read the 'things to avoid' on the link you provided, above before I go shopping. Thanks again!

Linda Healey

You WILL be able ro do this. I did, and I'm old too. When you log into Patreon, you'll see Ellen's section. If you click on her name, it'll show you all her videos. There are lots of videos explaining the support;ies, but Ellen's "Amazon store" is accessed by Amazon/ and Ellen Crimini-Trent. Best wishes!

Mary Boyd

I wasn’t going to say I was an old lady!!! But now I know there are at least two. Thank you Linda Healy andSuzi Kirk

Pamela O

Me, too. Pamela from Scappoose OR

Christine Barrett

looking forward to meeting you all .... Cris from Australia

Cher

Oh this looks 😊 👍

Stephanie Roney

Ellen Crimi-Trent, I joined yesterday and I am only seeing FB style post. I do not see the screen in photo above. Is there a website? I’m not on an app but on safari internet browser. It takes a long time to just scroll and scroll looking for something. I’m sure there is a better way but I cannot figure it out. I love your style and can’t wait to learn how to paint.

Ellen Crimi-Trent

It’s super easy u can either type in search words on the search bar or click on a collection- I.e : watercolor flowers

Betsy

great colors Ellen way good-see you are hailing from Boston many of my musican recording artists went to Berklee Boston -head of guitar there is Germain SCHAUSS HE WROTE MY BACh shredder bookBach INVENTIONS I PLAYED SINCE CHILDHOOD_i will copy the drawing im out of printer ink so like i said i will be around more next week-i have some sad cards to do my longtime client i was at yesterday lost her brother saturday to cancer so im making two sympathy cards today my fake rubber stamp yorkie will be in action---i like your stick figures in the church--just like frank clarke-he calls them carrots-my first church i played organ in is a giant Cathedral in Aloona PA Ive been here in calif since 1976----love the colors you used and again excellent sky---way to go --i have a few sheets of ARCHES 9 by 12 left-i used it up and need to buy more-one of the kinds that was my favorite is the 200 lb paper i neve r see it anymore---paul clark uses some 300--i resume your arches is 140 pound --you do quite well---betsy

Betsy

HI Ellen good news-Paul just installed my new ptrinter ink so i am ready to print one of your traceables--he printed the church---i also did your Daisies one big and one card-i already sent it out--came out ok--i use your stuff more than you know--just alittle shy about showing it to everyone-cause im not a real artist kinda fake artist like the fake news-but i do cards and a few things-never have time as my instruments require alot of practice to keep my memory in progress-lets say i begin next week--still have 2 days to town tomorrow and sat---so SUNDAY rest -then monday begins a straight week of painting fun--i do read books alot as my grandmother was an ENGLISH PROFESSOR IN # COLLEGES IN PA--her daughter my Auntie a bigtime journalist who wrote in the first Playboy with her friend and collegemate hugh heffner--yep i was at that playboy mansion too for shannon tweed-its hundreds of celbrities-as i said--they love my cards and pup work--like those fail trees super bravo!!!!! Gonna try to print one now--

Patricia Maraia

Hi Ellen. Just joined your group yesterday. How can I find the Christmas Church card? I’ve searching everywhere on Patreon and still can’t find it. Many thanks! Pat

Sabrina

Hi Ellen! How do I find your Facebook group for Patreon members?

Shari Wanderer

Having difficulty accessing things on this site. May not be for me.

Ellen Crimi-Trent

Did u read how it’s pretty easy once u go on collections- what is it your having trouble with?

Karen Rich

It actually is fairly easy after you give it some time and exploration. As Ellen indicated, go to just below Ellen’s picture banner to see categories. I find accessing my Patreon memberships and viewing videos to be easier via my web browser (Safari) rather than using the Patreon app. The app won’t allow me to enlarge the videos.

Sarah Vogus

Patreon won’t let me access your posts. Keeps telling me to prove I’m not a robot and to log in. I log in AGAIN but won’t let me view! Very frustrating

Ellen Crimi-Trent

this happens to me sometimes what you have to do is this log out of safari and YouTube and patreon - give it a few minutes log back in this should do the trick!

Diane Richardson

Hi Karen…yes I’m having the issue via the app not being able to enlarge video. Will have to see if I can access patreon and still stay on safari. Will have to google how to do that. Definitely pleased to have joined Ellen’s patreon. Just want the full page again 😊🤞

Diane Richardson

Thanks so much for mentioning full screen works on safari…I’ve worked it out! 🥳😊

Art by Mary Ellen

Hi Ellen I am new to Patreon and looking forward to your tutorials…I do I access the library of them so I can scroll through and see a bigger selection?

Ellen Crimi-Trent

Hi there u need to google “ how to access patreon posts” follow those steps/ also u can log out of both - YouTube & Patreon then log back in that works also!!

Art by Mary Ellen

Thanks Ellen I will give that a try. I've been just scrolling through your watercolor tutorials and having some luck there. I figured there must be a better way.

Ellen Crimi-Trent

It’s simple google “ how to cancel Patreon membership “ it will give u the steps

Pat

patreon support has not responded. is there a phone number to speak to a person. I've been trying for a few days using your suggestions above & only getting Utube painting posts, not the extended versions. thank you

Pat

Got help from ladies in the chat community, now i can paint thank you all

Jennifer Morrison

Ellen, so very sorry that you and your family are on this hard road. I'd love to see more of your father's paintings but I cannot locate the website yo ureffered to in the video. Where should I look for that?

Ellen Crimi-Trent

thanks Jennifer its here: www.paulcrimiart.com - just email the one you are interested in so we do not put it in the sale or call the number listed!

Toni Wilkes

Hi Ellen, I am new to your Patreon page. I do not have Holbein paints. I have just about everything else though especially Daniel Smith. Is Peacock blue comparable to Phthalo blue? Or how would you suggest mixing some Daniel‘s Smith paints to achieve Peacock blue? I really enjoy your channel on YouTube. Thought I would give the Patreon membership whirl. I enjoy your sense of humor!

Mary Diebold

I just went up a tier to $10/month Acrylic. Does this include the watercolor tutorials also?

Ellen Crimi-Trent

No the super Patreon which is mostly watercolor includes 2 acrylic tutorials a month!!

Ellen Crimi-Trent

Hi there- so peacock blue is a special color no real equivalent to it sorry. Probably the closest thing is turquoise but not really.

Marianne Bordier

Hello, I was a member when you first started your fb page. I took a break, but now I am back!However, I can't access the fb page. It says my membership is pending. And I did not see the pet and snack questions. After your commercial free tutorials, my favorite thing is to see how others have painted them. Please let me in! Marianne Bordier from Topanga, CA

Kathy

Loves this!

Princess

I am hav8ng that exact same problem as Sarah…I’ve been back n forth w Patreon Support and done all he’s said to do but it still says sign in so we know you’re not a bot. I hut that YouTube arrow n it’s goes to all YouTube or asks me to download google which I have. I’ve turned off iPad, deleted the app and reloaded the app etc. I’m about to pull my hair out! I need help please!!!

Ellen Crimi-Trent

put in the Facebook group what is going on- many who have been in your shoes can give you great feedback how they fixed it!! Did you log out of BOTH YouTube and Patreon?? then wait 5 min? Also empty your cache' in your brower like Safari then log in.

Princess

What are answers to FB group re allergies to nuts and favorite city? thanks

Christine Keefe

Just signed up for Patreon $8 a month. But am totally confused. I want to watch the videos on my tv but I'm still seeing all the ads. I can't log into anything on my tv as far as I know. I tried following the steps to cancel but that didn't work either. How do I cancel? This is all over my pay grade.

Ellen Crimi-Trent

hi there if you are on Patreon there are NO ads- if you are having trouble logging in follow the steps above-I will DM you how to cancel

Christine Bushby

Hi Ellen. I am a Patreon member and requested to join your Facebook page. I'm still waiting. Should I send another request?

Ellen Crimi-Trent

Did u put in correct answers to questions? It’s Paris& almonds!

Mary Diebold

I've always gotten ads even tho it says there shouldn't be any. I understand your confusion. I've just lived with it . Patreon needs to fix things.

Darlene Conley

Just got patreon app to work for Halloween tutorial.

Judy

More Abstract flower

Debra

Is there a Patreon issue today? I keep getting an error message to log in to prove I am not a bot. I watch you daily and have never had this issue - bummed I was ready to watch some Christmas tutorials tonight with no ads

Ellen Crimi-Trent

not that I know of - is your app updated?? if it is and still have issues contact patreon plz.

Debra

All good today thanks Ellen - it's been chilly in Cleveland last couple days time to move on the your fabulous winter scenes!

D. Malin

I kept pressing start over and over. Patreon finally dumped me into my YouTube account. I haven’t had any problems like this until this week. It’s not just the app because I’m using the web so it’s Patreon wide. I reached out with screen shots 🙏. Growing struggles I think. 🤔

Barbara Comstock

I lost track of time this morning and missed the live stream, but I just watched. I loved making the value study first. That really helps. Thanks!

Marsha Young

I’m very new to watercolor. Excited to start …. Almost gave up because I didn’t understand what I was trying to do. Glad I found your YouTube and this group.

Robin

Love the birch trees tutorial! What does “hype” mean”

Robin

When I went to click on liking a video one of the options was "hype this video"

Robin

that makes 2 of us

Ellen Crimi-Trent

What are saying here? I just don’t understand? This is for questions on how to navigate Patreon.

Micheline Young

Sorry ! No idea how I managed to post that name - no need to reply but thanks for asking ;)

Cinndy

Thank you so much Ellen, this was a beautiful project. Love it!

Trudy Apple

Here's a new sign in mystery. I am unable to see your tutorials because it repeatedly asks me to type the letters below and submit over and over. Very annoying. I will reboot see if that helps, but can you report it to Patreon please?

Trudy Apple

That didn't work, I am still getting it. Anyone else?

Trudy Apple

WOW, it fixed itself....a mystery indeed

Mary Lyn Page

I am a monthly member- have been for 2 years. All of a sudden today I cannot obtain the tutorials and the pdfs. I have tried everything you suggest many times over. In fact I may have even paid 2-3 times but I am not sure it went through. If I have to contact patron tech, can you tell me how to do that? Thank you.

Ellen Crimi-Trent

also ask in the Facebook group or chat many have figured out this issue as well.

Mary Lyn Page

Hi, I checked with tech and I was always on the watercolor only tier. Then I upgraded to acrylics. A few weeks after that I dropped acrylics and stayed with watercolor. For some reason, I can only see acrylics until the end of the billing cycle and watercolor was dropped until the beginning of the next cycle. They do not know why. I thought that by upgrading you would get acrylics AND watercolor. Is that not correct? I don’t use the app, I use the web. And I don’t use FB because I was hacked. I just want access to watercolor.

Lise Finley

love all your tutorials....more urban sketching like the one with the large Christmas tree in city square with people and a dog... and cars

Lise Finley

also love the illustration style that you do e.g. the lady walking in front of Quebec building

Ellen Crimi-Trent

Can u put this in the poll this area is for navigating Patreon thx ☺️

MariaDL

Would like to see still life with glass bottles

Trudy Apple

Flower at the top is a hellebore. :-)

Carole S.

I just signed up with you on Patreon after following you on Youtube for a while. You are an excellent teacher! I have had wonderful successes painting with you. Loved the glass vases! Thank you.

Lynn

I don’t get it?

Lois

I believe I unsubscribed accidentally and i'm not sure how to get back on your email list. I left a comment about this elsewhere too. I'm hoping not to miss out! Can you help?

Shelly

I follow you everyday here on Patreon and I have learned so much from you. Thank you!!!

Ellen Crimi-Trent

you have to resubscribe to get back on or fix your notifications in email.

Suzi Bowden

I'm wondering if it normally takes a few days to be approved to join the Patreon Facebook page?

Ellen Crimi-Trent

its just me so yeah did you put in correct answers I just put a bunch through

Suzi Bowden

I guess I should have said I was allergic to one of the nuts. It went from pending to having to start over. This time I said I was allergic to all the nuts because I can't stop eating them if offered. So I didn't tell a lie. For Facebook

Suzi Bowden

I just had to put in another Facebook request. I think I didn't answer the nut question right.

Ellen Crimi-Trent

the questions were about me - what a I allergic to what is my fave city not the person who is trying to get in and when you sign up all the answers were in the email/post when you signed up. :)

joan cervisi

this is beautiful, I can't wait to paint it! You are amazing.

Debirah Bullard

Just want to say, thank you for being "real" and not "pushing" people to buy products! I enjoy your tutorials and appreciate your art!

Deborah Bullard

FYI, unfortunately after multiple attempts, trying to contact Patreon, changing my passwords ect I can not access your site anymore? I can still access other artists who I subscribe to but not your particular site. I have tried logging back into google as well. The error message tells me to verify I am not a "bot" but then does not forward any info?

Poppi

I’m guessing there is no place to post our painting done from your tutorials for comments and critiques.

Flora Beard

Hi Ellen , I need to know how to cancel, I need to cut back on my subscriptions. I love your work