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Hi friends!

I've received a handful of messages in the past couple of weeks regarding issues with viewing some of my old videos that were uploaded via Vimeo. I know some people have been able to resolve this while others haven't. It's hard for me to see exactly where the issues are as everything is working perfectly fine on my end.

In short, Vimeo connected videos MUST be viewed on Patreon. You cannot view these videos on the Vimeo page as they are privately embedded to Patreon (for obvious reasons.) This seems to be the issue in most cases, but not all.

I'm not sure what has changed in recent weeks that is now causing these problems, but I did just disconnect and reconnect the two sites to maybe work out any of the kinks, but I'm not sure if it worked. 

If some of you wouldn't mind checking to see if you can view some old Vimeo connected videos on here, (think 1+ years) I would really appreciate it. Also PLEASE let me know in the comments if you have been experiencing any of these issues or have found solutions on your own.

Thank you so much & I apologize for the inconvenience.  Hoping to work this out asap. ♥️

Comments

Caitlin Marie

one more tip i have ::: if you are using the app, make sure you have the most updated version as Patreon has been changing up a LOT lately.

Kaleb Meridieth

i think it’s fixed now! i’m using the must updated version and it’s playing normally. i’ve had issues in the past and recently, it seems to be resolved now.

Ryan

Take as long as you need to resolve the issue

Meg

beveraggi also had this issue a bit ago not sure why it happens. the updated patreon is looking good though really enjoying it so far

Aggrothehorse

I haven't had any issue on viewing any of the older videos! Keep up the great work!!

Caitlin Marie

i gotta say, the integration has never been perfect haha but i agree! i’m loving the new look of everything

abi

I know they would never play for me on the app awhile ago but I have a chrome tab opened on my phone and the older videos still work on there so that's a solution for anyone still having issues

Bradley Martens

Been watching a bunch of your old videos and never noticed a problem

Chris H

On my laptop your old Vimeo videos when I'm seeing them on the page they really small like the size of a box though if you click fullscreen it looks fine

SadStuf

No issues here! I use the app on my iPhone or iPad to watch all of your videos and even the old Vimeo videos play perfectly using the app’s built in browser magic. AirPlay to my Apple TV and it’s perfect!

B

I can watch on my phone but I love watching your vids on big screen TV, which is impossible for some old vimeo ones.

Michel Bosseaux

On my android tablet, the old vimeo videos i try to watch aren't working. Patreon opens a browser and the page tells me the link is wrong. Exemple : "hits different" reaction, i watched a lot in the last days, not working now. Edit : i tried to launch patreon directly in a browser tab - chrome or edge or other, it's the same - and the vimeo videos seems working - i tested with " hits different" and " folklore long pong studio session" and it starts ! . So the problem is with the android app, and i have the latest version.

Posé Loucas

Ok yes that is definitely what's happening, at least for me cause I also mostly use the android app and I didn't work and I juste tried on a browser and it seems to be working just fine