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UPDATE!

As of yesterday, the original de Winton Paper co account has been reinstated with a very apologetic email from instagram! I am going to stick to the plan of 'From my camera roll' instead of close friends stories but you can be sure that the original account is back. I will hold on to the new account for more general painting work that I do so that should be nice for inspiration too.

Thank you to you all for your lovely messages, your outrage at the suspension and for spreading the word when we were launching the new account.

Three weeks ago Instagram suspended my account - we’ve got a suspicion there was a malicious attack. I’ve tried everything over the last three weeks to get it back and as of yet, no luck.

Instagram is such a key part of my business, it’s been really stressful trying to launch products and operate without it. I’ve decided that I need to get back on there with a new account while I wait for the other’s issue to resolve.

This is my new account @harriet_de_winton  

I have posted one reel on that account,  please can you share that to your stories to get the word out and if you would like to follow me that would be amazing too.

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Comments

Linda C

Have added you and shared your reel to fb and IG. Is there anything else that we can do to nag at IG on your behalf?

de Winton Paper co.

Thank you, please no nagging of instagram, I don't want any more trouble!

Lilias

Poor you! I’ve tried to share - I ‘use’ both FB and IG but not necessarily in the right way. Fingers crossed it’s posted 🤣🤣💕

Cheryl P

Have added you. And I have blocked dewintonpaperco.o to prevent this impostor (that's not even a real sports team in the account!) from seeing my account, commenting on my content, sending me DMs.

Cristy Andrews

So frustrating! So sorry this happened to you. Glad you’re back!!

Teresa Collard

I looks like you had a wonderful adventure. I love your sketchbook paintings.

Rose Morales

You know I'll find you!🫶🫶🫶🤘🤘🤘✌️✌️✌️☕️☕️☕️👋

Alison Morris

I've tried to share. Hopefully it's worked

Dianne

Was so happy to see you back! Im so sorry that you’ve had to deal with this- so unfair but hopefully this new beginning will bring you even better rewards and successes! Onwards and upwards💖

Amy Albritton

I'm confused bc I have just joined w/ a sweet pea membership, paid, have my receipt, and am not able to join in on the sections of your patreon account. I'm not tech savvy so I must be doing something wrong... plz advise.

de Winton Paper co.

Hi Amy, It looks like you might have two accounts, one free one where you are just called 'Amy' and another one where you are called 'Amy Albritton' and you have paid for the sweet pea tier. This happens quite a lot, people forget they signed up for free and keep signing in through that account?

Holly Geary Brooks

I just saw your dewintonpaperco instragram account is back!!!! Yippee!!!!

Lilias

So glad you’re back! ❤️

May

Very happy for you Harriet!!

Cheryl P

WhooHoo, Harriet! Delighted that it is back and that Insta sent you an apology!

Jet

Umm, so which account on Instagram is the one you prefer to follow? I have the old one up and the new one. Glad it was worked out.

Erin Berlin

Wahooo! Maybe upload to both accounts and keep #2 as a back up.

Amy Albritton

I have sent 2 requests to support to help me resolve this log in issue (even if I had a free and paid membership) to no avail, yet. Should I send u a screenshot if both requests or the PayPal reciept of payment? I'm just anxious to reap the benefits of my Sweet Pea tier and don't mean to keep bothering u w/ this but don't know what else to do...

de Winton Paper co.

I can see your paid account is gmail email and the free one is with a yahoo email.

Amy Albritton

Woohoo! It is done! I cancelled my free membership under yahoo! Kept the gmail paid membership! Will sign in now thru gmail only!!! TYTYTY! I will start enjoying now!